Cluster Lead Injaz -TECH -Digital Central Squad MIT

This role carries accountability for all technology deliverables associated with the Retail Banking Groups (RBG) Digital Squads and Product teams. The core purpose is to deliver cost-effective, innovative, and resilient technology solutions that address business requirements across digital channels and platform systems. The position drives technology innovation, ensuring tangible business value is consistently delivered through all initiatives.

Responsibility extends to managing and executing all change initiatives, including major projects and application enhancements (URFs). A key focus is on mitigating risks that could lead to significant financial losses, reputational damage, regulatory warnings or penalties, and operational disruptions. A primary objective is the comprehensive transformation of Channels, Instant Payments, and Communication Platforms across the UAE, Egypt, and Pakistan regions, meticulously adhering to budgeted costs and timelines.

Effective stakeholder management across RBG, Operations, diverse Vendors, and internal Technology teams is critical. The role maximizes system uptime and optimizes issue resolution timeframes through seamless coordination with both onshore and offshore teams, while ensuring 100% compliance with internal audit, regulatory, and governance requirements.