Clinic Supervisor (225-66)

The Clinic Supervisor is a vital role that involves overseeing the daily operations of a healthcare facility to ensure seamless functioning and delivery of services. This position requires a dynamic individual who can efficiently manage staff, coordinate patient care, and uphold the clinic’s standards for quality and safety. The Clinic Supervisor is responsible for maintaining a supportive environment for both patients and staff, facilitating effective communication between healthcare providers, and addressing patient inquiries and concerns. By fostering a culture of excellence and patient-centric care, the Clinic Supervisor plays a crucial role in enhancing the clinic’s reputation and operational effectiveness. The ideal candidate will possess strong leadership skills, a comprehensive understanding of healthcare regulations, and the ability to adapt quickly to changing circumstances in a fast-paced environment. This role offers the opportunity to make a meaningful impact on the patient experience while supporting the professional development of clinic staff.

Responsibilities

• Coordinate and oversee daily operations in the clinic to ensure efficiency.
• Manage clinic staff by recruiting, training, and maintaining effective teamwork.
• Monitor patient care processes to ensure adherence to clinic standards.
• Facilitate effective communication between healthcare providers and administrative staff.
• Implement and enforce clinic policies and procedures for compliance and safety.
• Respond to and address patient inquiries, complaints, and concerns promptly.
• Oversee scheduling to optimize patient flow and minimize waiting times.
• Ensure availability and proper use of medical supplies and equipment.
• Report on clinic performance and operational metrics to senior management.
• Participate in quality improvement initiatives and suggest process enhancements.
• Maintain accurate records and manage confidential patient information securely.
• Cultivate a supportive environment for staff development and engagement.

Requirements

• Bachelor's degree in Healthcare Administration or a related field preferred.
• A minimum of three years of experience in a supervisory role in healthcare.
• Comprehensive knowledge of clinic operations and healthcare regulations.
• Excellent leadership skills with the capability to motivate and develop staff.
• Strong organizational and multitasking skills to handle various operational tasks.
• Exceptional communication skills for effective interaction with staff and patients.
• Proficiency in healthcare management software and electronic health record systems.