Clinic Operations & Growth Manager

Clinic Operations & Growth Manager Symmetry Center — Dubai Symmetry Center is a wellness and recovery clinic in Dubai specializing in Biomechanotherapy, structural recovery, rehabilitation and longevity-focused wellness programs.

We are looking for a strong operations and growth-oriented manager to help scale clinic performance, improve operational processes and support business growth.

This role combines:

— clinic operations,

— team coordination,

— patient journey management,

— sales process improvement,

— operational analytics,

— and revenue growth.

Key Responsibilities:

— oversee day-to-day clinic operations

— coordinate front desk, call center and patient flow

— monitor appointments, no-shows and scheduling efficiency

— improve lead → appointment → consultation → sales conversion — support follow-up and retention processes

— monitor KPIs and weekly reporting

— analyze clinic performance and operational metrics

— work with sales targets and revenue goals

— support execution of clinic growth strategy

— coordinate with marketing and sales teams

— improve operational systems and patient experience

— support business development initiatives

— identify operational bottlenecks and revenue growth opportunities

Requirements:

— UAE experience in healthcare / wellness / aesthetics / hospitality

— operations or clinic management experience

— strong understanding of sales processes and patient conversion

— ability to work with KPIs, reports and performance metrics

— understanding of unit economics and operational efficiency

— analytical and numbers-driven mindset

— strong organizational and leadership skills

— strong English communication skills

— Arabic or Russian is a plus

— proactive, growth-oriented and results-driven mindset

— ability to work in a fast-paced environment

Ideal Candidate:

— understands Dubai service market

— can manage both operations and business performance

— comfortable working with revenue targets and KPIs

— able to identify weak points in operational and sales processes

— understands retention, repeat revenue and conversion improvement

— hands-on, structured and commercially minded

Compensation:

— Fixed salary: 8,000 AED

— KPI & performance-based bonuses

— Total monthly income can reach 20,000+ AED based on results and clinic performance

— No ceiling for strong performers

KPIs may include:

— revenue growth

— conversion improvement

— no-show reduction

— patient retention

— operational efficiency

— team performance

— repeat revenue growth

— sales target execution

We are looking for someone ambitious who wants to grow together with the company and play an important role in scaling the Dubai branch.