Client Success Manager - Digital Marketing

Job description:

COLAB is looking for a Sales Account Manager to join our team remotely from Dubai. The ideal candidate should have experience working in a digital marketing agency and excellent communication skills

This role involves managing client relationships, conducting meetings, identifying growth opportunities, and communicating digital marketing performance and strategies effectively.

Key Responsibilities

• Manage relationships with assigned client accounts
• Conduct onboarding calls, kickoff meetings, and regular client check-ins
• Communicate campaign performance, updates, and recommendations to clients
• Identify upselling and growth opportunities within accounts
• Coordinate with internal teams to ensure smooth project execution
• Maintain strong client satisfaction and retention
  
  

• Experience working in a digital marketing agency
• Excellent spoken and written English with a neutral/American-style accent
• Strong communication, sales, and client handling skills
• Understanding of SEO, Paid Ads, Social Media Marketing, and Web Development
• Professional appearance and confidence on video calls
• Ability to manage US-based clients professionally
  
  

• Location: Dubai
• Timings: 9:00 AM – 6:00 PM Dubai time