Client Services Manager Business Banking RBU - King Abdul Aziz - SHJ - BB Customer Service And Quality
Talentmate
United Arab Emirates
10th September 2025
2509-1917-227
Job Description
- Managing service needs of walk-in SME customers. To ensure that SE Account Manager’s involvement in operational issues is brought to minimum level
- Execution of maintenance activities including KYC handling and Compliance related activities and exception handling
- To ensure ‘superior customer service’ delivery and being the single point of contact for SE AM’s handling all escalated and complex customer complaints effectively in a timely manner
- Maximize cross-sell opportunities by referring the leads to the SE Account Manager
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | http://www.mashreq.com/rise | Job Function: | Others |
| Company Industry/ Sector: |
Banking | ||
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