Cinema Manager - Roxy Cinema - Dubai Holding Entertainment

About Dubai Holding Entertainment

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.

About the Job

We are seeking an experienced Cinema Manager to lead the operations of one of our premium cinema destinations. This role is responsible for delivering exceptional guest experiences, driving operational excellence, and leading high-performing teams in a dynamic entertainment environment.

Key responsibilities:

• Lead the day-to-day operation of the cinema, ensuring exceptional guest service standards are consistently achieved.
• Create a positive, engaging, and guest-focused culture that enhances the overall customer experience.
• Drive commercial performance by monitoring operational effectiveness and supporting revenue growth initiatives.
• Lead, motivate, and develop teams to achieve business objectives and maintain high performance standards.
• Ensure compliance with health, safety, security, and company operational standards.
• Oversee operational processes across guest services, food and beverage outlets, and cinema facilities.
• Build strong relationships with internal and external stakeholders to support business success.
• Support marketing campaigns, promotions, and events that increase guest engagement and attendance.
• Identify opportunities to improve operational efficiency, productivity, and service delivery.
• Champion a culture of continuous improvement, accountability, and teamwork.

About You

Essential

• Bachelor’s degree in Business, Hospitality, Leisure Management, or a related discipline.
• 5–7 years of operational management experience within cinemas, entertainment, leisure, hospitality, or customer-focused environments.
• Proven experience leading and developing teams in a fast-paced operation.
• Strong understanding of customer experience and service excellence principles.
• Demonstrated financial and commercial awareness with experience managing operational performance.
• Excellent communication, leadership, and stakeholder management skills.
• Strong problem-solving, decision-making, and organisational capabilities.
• Knowledge of health, safety, and regulatory compliance requirements.

Desired

• Previous experience within the cinema industry.
• Experience managing multi-site or large-scale entertainment operations.
• Familiarity with cinema ticketing and operational systems such as Vista.
• Experience leading change initiatives and operational improvement projects.
• Strong analytical and reporting skills.
• Experience supporting marketing, events, and promotional activities.

About the Benefits

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.

We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!