Channel Manager
Mindware
United Arab Emirates
31st July 2025
2507-1958-11
Job Description
Date: Jul 9, 2025
Location:
Dubai, AE
Company: Mindware FZ-LLC
Req ID: 2014
Job Title
Channel Manager
Job Scope
The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs.
Main Duties And Responsibilities
Technical and Operations
- Define and implement the channel strategy and roadmap of the assigned service/product’s line in alignment with the management
- Lead the partners’ relations in alignment with the company’s management and strategy
- Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
- Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
- Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv
- Execute and supervise the entire sales cycle from quotation to collection
- Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
- Generate sales for the entire service/product line in terms of long-term revenue and profitability
- Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs
- Develop and deliver accurate sales forecasts and market development reports in line with business objectives
- Promote the service(s)/product(s) and the company within the region
- Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
- Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization
Education
Bachelor’s degree in Sales and Marketing or any other related field.
Experience
At least 5 years of experience in a similar role.
Job Details
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | http://www.mindware.net | Job Function: | Franchise & Channel Management |
| Company Industry/ Sector: |
IT Services and IT Consulting | ||
What We Offer
About the Company
Mindware, a leading IT distributor in the Middle East and Africa (MEA) region, takes pride in offering top-quality global brands to over 7,500 partners with legal entities in 14 countries. With a rich history dating back to 1991 and headquartered in Dubai, UAE, Mindware’s unwavering commitment spans over three decades, empowering businesses with cutting-edge IT solutions, AI technologies, and fostering digital transformation. Mindware’s comprehensive offering encompasses a selection of leading brands in infrastructure, networking, security, storage, and artificial intelligence solutions. As part of its Value-Added Distribution (VAD) methodology, Mindware goes the extra mile to provide supplementary value-added services to its reselling partners including pre-sales consultancy, implementation services, local technical support, AI enablement, marketing enablement tools, and multiple channel-enabling programs. Supported by strategically positioned logistic centres in key locations, Mindware ensures seamless distribution across all channels, efficiently catering to the needs of its esteemed partners and customers in both traditional IT and emerging AI landscapes.
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