Job Description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

  • Greet guests with a warm and professional demeanor, ensuring a welcoming atmosphere that aligns with the hotels luxury standards.
  • Accurately process transactions, including room charges, dining bills, spa services, and other hotel amenities, using the hotels point-of-sale (POS) system.
  • Handle cash, credit, and debit card payments, ensuring accuracy and efficiency in processing and reconciling transactions.
  • Provide detailed information about hotel services, facilities, and local attractions to assist guests and enhance their stay.
  • Address guest inquiries and resolve any billing issues or discrepancies promptly and courteously, escalating complex issues to management when necessary.
  • Maintain a clean, organized, and presentable cashiering area, adhering to the hotels cleanliness and presentation standards.
  • Assist with check-in and check-out processes, ensuring a smooth and efficient experience for guests.

Qualifications

  • Previous experience as a cashier or in a guest-facing role within a luxury hotel or hospitality setting.
  • Strong communication and interpersonal skills, with the ability to provide exceptional customer service and resolve issues professionally.
  • Excellent organizational skills and attention to detail, maintaining high standards of accuracy and efficiency in a fast-paced environment.

Additional Information

What Is In It For You

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.group.accor.com Job Function: Retail & Merchandising
Company Industry/
Sector:
Hospitality & Hotels

What We Offer


About the Company

We are AccorWe are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

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