Cargo Standards And Procedure Officer - EK

Job Purpose

Established in 1985 as the airfreight division of Emirates, Emirates SkyCargo is the largest international cargo airline in the world! We are looking for supply chain and logistics professionals ready to support Emirates SkyCargo as our organisation continuously increases its cargo capacity and develops specialised products to meet the growing needs of customers.

As a Cargo Standards and Procedure Officer you will be required to participate in the creation, maintenance and updating of the Emirates SkyCargo Cargo and Mail Handling Manual (applicable across Emirates SkyCargos network) and Dubai Cargo Handling Instructions, as directed by international regulations governing air cargo transportation, the UAE GCAA civil aviation regulations, and Emirates internal policies. You will also be required to contribute to the Emirates Ground Operations Manual (EK GOM) for freighter ramp operations and the Emirates SkyCargos Operational Quality Manual on Quality, Safety and Operational Management Systems.This job involves reviewing regulatory changes across the network that impacts air transportation of cargo, as well as engaging in the implementation of Customs and Regulatory enforcements within Emirates SkyCargo. This job holder will also be responsible for managing the inventory level of the stock and ordering IATA manual in a cost effective manner.

In This Role, You Will

• Develop, maintain, and update cargo handling manuals, work instructions, and revision bulletins in line with regulatory standards (IATA, IOSA, GDP, CIQ) and customer requirements, ensuring consistent operational compliance across the network.
• Lead and support major projects including new station openings, aircraft additions, SkyChain enhancements, Regulatory enforcements, and cross-functional projects with Safety, Security, IT, Customs, internal Emirates departments such as Centralized Load Control (CLC), Special Load Engineering (SLE) etc. and external contracted parties such as Ground Handling Agents (GHA) and other contracted service providers, identifying system/process gaps and driving improvements.
• Ensure compliance with Emirates corporate and departmental policies including - Safety, Security and Operational Standards, engaging with various stakeholders and internal departments, and ensuring operational procedures are aligned.
• Identify and formulate exceptions as solutions to facilitate transportation of cargo where handling limitations are observed at station.
• Liaising with Emirates Group Security, GHAs, and support stations within the Emirates SkyCargo network in obtaining Civil Aviation permits for the transportation of Dangerous Goods.
• Manage procurement and cost control of third‑party regulatory documents (IATA/ICAO manuals), ensuring timely distribution and budget efficiency.
• Conduct periodic reviews with stations, evaluating changes in processes and handling capabilities. Update station specific profiles for network visibility and correspondingly review station level restrictions within the SkyCargos Cargo Management System to ensure safe and effective handling of cargo.
• Monitor global cargo operational compliance, advise stations on corrective actions, and coordinate with managers and stakeholders to uphold consistent standards network‑wide.
• Support station start‑ups by ensuring operational materials, manuals, training, and system access are in place; coordinate with Training, Route Management, and IT for readiness and effective onboarding.
• Oversee regulatory affairs including customs ACI changes, PLACI projects, global security compliance (NCASP, AOSP, EU ACC3, TSA).
• Management of all SkyCargo training programmes—conducting analysis, creating requirements, developing SOPs, and completing GSP governance obligations.
• Lead and facilitate Emirates SkyCargos program against Illegal Wildlife Trade (IWT). Ensure Emirates SkyCargo is aligned with the IATA IEnvA Wildlife Module standards, hosting related audits and facilitating periodic management review meetings.
• Facilitate all external regulatory and customer audits representing Emirates SkyCargos operating procedures, document management systems and overall Quality and Safety management systems.
  
  

Qualification

To be considered for this role, you need to meet the below requirement ;

• 4 years experience in Logistics/Ground Operations/Air Cargo.
• Degree or Honours (12+3 or equivalent).
• Thorough knowledge and understanding of Aviation standards, IATA regulations (AHM, IGOM, CSCRM) and preferably Emirates SkyCargos Cargo and Mail Handling Manual.
• Sound knowledge of regulations related to the handling of dangerous goods, perishables, pharmaceuticals and live animals.
• Sound knowledge on Cargo Management Systems. Added benefit would be knowledge on CXML and CIMP messaging standards.
  
  

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.

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