Card Games Room Manager

Job Description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Card Games Room Manager to join the resort’s Card Games team.

Responsibilities

The primary duties and responsibilities of this role are:

Poker Room Operations

• Oversee daily operations of the poker room, including cash games, tournaments, staffing, and guest service standards
• Ensure optimal table mix, game types, and tournament offerings to meet player demand and maximize profitability
• Maintain a strong presence on the floor to engage with players and ensure a high-quality guest experience.
  
  

Strategic Planning & Revenue Growth

• Work in conjunction with the Vice President of Card Games and Sporting Events to develop and execute strategies to grow poker revenue, player volume, and brand reputation
• Collaborate with marketing and player development teams to attract new players and retain existing clientele
• Analyze performance metrics and player data to optimize offerings and reinvestment
  
  

Player Relations & VIP Engagement

• Build relationships with high-value players, poker influencers, and professional players
• Coordinate personalized services, incentives, and event access for VIPs
• Host and support major poker events and activations to enhance player engagement
  
  

Compliance & Game Integrity

• Ensure all poker operations comply with gaming regulations, AML standards, and internal controls
• Implement and monitor procedures to prevent collusion, cheating, and other risks to game integrity
• Maintain accurate records of rake, jackpots, tournament payouts, and player tracking
  
  

Team Leadership & Development

• Recruit, train, and manage poker room staff including gaming staff, supervisors, and additional support staff.
• Set performance goals, conduct evaluations, and foster a culture of professionalism and excellence
• Provide ongoing training to enhance poker knowledge, customer service, and ensure regulatory compliance
  
  

About You

The ideal candidate for this position will have the following experience and qualifications

• Minimum 6-8 years of experience in a leadership position focused on poker operations with knowledge of gaming marketing, player development, or luxury hospitality with regional exposure
• Proven success in VIP relationship management and MENA market strategy
• Deep understanding of MENA cultural norms, luxury expectations, and business etiquette Fluent in English; Arabic proficiency highly preferred
• Bachelor’s degree in Marketing, Business, or Hospitality (MBA is a plus)
• Strong leadership, communication, and analytical skills
• Willingness to travel within the MENA region and represent the brand at regional events
  
  

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

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