Cafe Manager 10J26

We are seeking a dynamic and experienced Cafe Manager to oversee the daily operations of our bustling cafe. The ideal candidate will have a passion for coffee and a flair for customer service, ensuring each guest leaves with a memorable experience. As a Cafe Manager, you will be responsible for managing staff, maintaining cafe cleanliness, ensuring inventory is stocked, and analyzing financial performance to make necessary adjustments. You will play a critical role in driving the cafe’s success by implementing strategies that increase sales, improve productivity, and enhance customer satisfaction. If you are a proactive leader with a track record in team management and hospitality, we would love to have you join our team.

Responsibilities

• Oversee daily cafe operations, ensuring high-quality service and customer satisfaction.
• Develop marketing strategies to attract new customers and retain existing patrons.
• Manage staff scheduling, training, and performance evaluations to maintain efficiency.
• Ensure compliance with health and safety regulations for a safe working environment.
• Monitor inventory levels and place orders to ensure adequate stock is maintained.
• Handle customer complaints and inquiries with professionalism and diplomacy.
• Implement cost control measures to maximize profitability and minimize waste.
• Coordinate with suppliers to negotiate favorable terms and conditions for supplies.
• Manage financial budgeting and report on monthly sales and revenue targets.
• Lead team meetings to communicate goals, feedback, and new initiatives effectively.
• Promote a positive and inclusive work culture for all staff members and patrons.
• Stay updated on industry trends and integrate them into the cafe’s offerings.

Requirements

• Minimum of 3 years of experience in a supervisory role in hospitality.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Exceptional communication skills, both verbal and written, to interact with stakeholders.
• Proficiency in inventory management systems and point-of-sale software.
• Ability to solve problems promptly and make critical decisions under pressure.
• Flexible to work various shifts, including weekends and holidays as needed.
• Passion for coffee, food, and delivering outstanding customer experiences.