Business Support Group Controller - Innovation Space

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Engineering is a cutting-edge aircraft maintenance facility, GCAA CAR V approved, supporting Emirates’ vast Airbus and Boeing fleet and thirty other airlines through third-party contracts. Our highly qualified team excels in maintenance, engineering, quality, planning, and logistics, setting industry standards with an unwavering commitment to safety and excellence.

The Business Support Group Controller will Control implementation of Information Systems projects in various business units of Engineering and Maintenance. Provide and manage IT and external vendor support to end users based on performance guarantees for supporting fleet operations.

In This Role You Will

• Prepare the Acceptance Test Pack for each new function, each module and for the complete system in association with the various functional areas within EK Engineering. Ensure prototype as well as comprehensive acceptance testing to ensure that new systems are rigorously tested against various conditions.
• Job holder will be responsible to co-ordinate between different sections of EK Engineering, IT and other involved departments to resolve system related issues and ensure smooth and co-ordinated programs or technical systems related projects.
• Business Systems / IT Controller will be responsible for monitoring the progress of on-going Engineering & Maintenance systems running projects. Reports problems requiring strategic decisions for management support and resolves issues of technical and operational nature.
• Assume ownership and responsibility of scope and completeness of functional definition in their respective area of business support.
• Provide guidance to core project team, working group on acceptance of deployed software.
• Ensure team members are able to make necessary time available, the commitment and time allocation should be endorsed through line management.
• Job holder will consult business managers (working groups) to establish required business parameters, workflow, roles and responsibilities and get their approval.
• Record and maintain respective logs for additional developments, software or procedural error fixing and submit to core groups for approval and action.
  
  

Qualification

To be considered for this role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent) in Science / Engineering / Computer Science or similar.
• 8+ Years in Engineering / Flight Operations / Network Control or relevant areas.
• 3+ Years in Developing specifications for business requirements and providing user support on systems.
• Knowledge of airline Engineering Systems and new applications of Digital Technology.
  
  

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.

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