Job Description

How will you make an impact?

As Business Risk Manager, you will support the Maison’s internal-control and compliance framework across boutiques, points of sale, digital activities and office operations in the UAE. You will partner closely with boutique and cross-functional teams to strengthen controls while supporting operational efficiency and an exceptional client experience.

You Will

  • Review and maintain the Boutique Operations Manual in collaboration with regional and international teams.
  • Partner with boutique management to optimise operational workflows while ensuring effective risk control.
  • Engage boutique administrative teams through regular meetings, guidance and training on operational controls, compliance, AML and fraud prevention.
  • Ensure new joiners receive an appropriate introduction to compliance and boutique operations during their probation period.
  • Support boutiques with operational queries and continuous-improvement initiatives aimed at increasing client-facing time.
  • Analyse boutique sales activity, including exchanges, refunds, deposits, high-value transactions, price changes and reservations.
  • Conduct Operational Checks across boutiques and points of sale, provide on-site guidance and prepare the related reports.
  • Follow up on audit findings and recommend improvements to strengthen control effectiveness.
  • Ensure boutique inventories and product-related operations comply with Maison and Group standards, including the resolution of any discrepancies.
  • Assess business risks, contribute to process-improvement projects and support investigations and other sensitive boutique matters with complete confidentiality.

How will you experience success with us?

You Bring

  • In-depth knowledge of boutique operations, with experience in internal controls, compliance, audit or business risk.
  • The ability to assess business situations and transactions, identifying risk areas, potential fraud exposure and opportunities for improvement.
  • Strong analytical and problem-solving skills, with excellent attention to detail.
  • Excellent communication and stakeholder-management skills.
  • An independent and solutions-oriented approach, with a high level of integrity and discretion.
  • Fluency in English; French and/or Arabic would be an advantage.
  • Flexibility to travel occasionally within the UAE and support evolving business needs.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.cartier.com Job Function: Legal & Compliance
Company Industry/
Sector:
Other

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