Business Development Officer - PL Sales Injaz-RBG-DBC PL Fulfillment Retail Banking Group

Job Purpose:
- To achieve monthly targets assigned.

- To ensure that all telesales activities are directed to meeting sales targets.

- To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved.

- To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.

- To drive cross sell effort.

Key Results Area:
- Analysis of leads received.

- Conversion of leads into “Sale”

- Updating all the systems as per the call with the customer.

- Processing of the request or offer given to the customer.

- Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.

- Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.

- Maintaining all records of the approval, requests and reports handled.
Knowledge Skill and Experience:

- University Graduate.

- 1-2 years experience in similar work environment.

- Preferably has a practical marketing background.

- Has strong Sales and customer focus and ability to think creatively and work under pressure.

- Excellent presentation skills.

- Good team player with result driven attitude.

- Business sensitive.

- Has analytical and computer skills.

- Adaptable and versatile.