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Job Description

Sell entire range of Personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

  • Achieve monthly sales targets in the financial year.
  • Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
  • Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
  • Maintain and develop relationships with existing customers & companies to enhance cross-sell opportunities.
  • Relationship manage a portfolio of approved companies by developing key contacts and relationships.
  • Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
  • Handling objections with a view to getting the customer to buy or company to transfer payroll.
  • Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
  • Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
  • Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
  • Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
  • Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.
  • Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank.
  • Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.
  • Sales profile that require confidence, persistence and good verbal/written Skills
  • Knowledge of products, service policies and processes of Retail Banking.
  • Graduate any discipline with 3 years+ banking sales experience


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.mashreqbank.com/uae/en/corporate/home Job Function: Business Development
Company Industry/
Sector:
Banking

What We Offer


About the Company

Corporate and Investment Banking GroupAt Mashreq, our aim is to innovate and distinguish our relationship banking approach, leveraging our long-standing heritage in Corporate & Investment Banking. Our strategic focus is to offer a best-in-class, expertise-led coverage model to our clients. We do this across multiple industries, supported by intelligence and industry know-how. We have chosen to re-align our relationship teams into industry verticals that best serve your corporate needs. We are here to be your true banking partner and deliver customized solutions that add value to your business. We focus on building rewarding relationships and differentiated customer experiences.International Banking GroupMashreq’s international presence spans across 11 countries outside UAE.With branch presence in USA, UK, Egypt, India, Kuwait, Qatar, Bahrain and Hong Kong, alongside Representative Offices in Pakistan, Nepal and Bangladesh, we provide global reach and robust regional banking solutions.We offer extensive Corporate Banking services to customers in Bahrain, Egypt, Kuwait, Qatar and India; and Retail Banking services in select countries. Mashreq’s global presence helps in supporting franchise client needs internationally and international client needs across our franchises.We take pride in our knowledge of our markets, differentiating ourselves from the competition with state of the art products and channels, a global footprint and the ability to connect national markets.Financial Institutions services constitute a major segment of our International Business. With decades of rich FI experience, full spectrum of FI services, presence in major money markets, extensive network of correspondents, clearing capabilities in most presence countries and highly experienced relationship teams, we are a major FI services provider in Asia, Europe, GCC and Africa.We aim to be your financial partner not only in the UAE, but also in the GCC and beyond.

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