Business Banking Officer

Job Description

The objective is to have well-trained dedicated resources in select branches at key Business Banking target markets across UAE, to handle the walk-in customer’s requirements. This would help in better servicing the SME customers once we acquire them. Similarly, it will also help us acquire new to bank SME customers from the branch walk-in

In addition, these resources can help us centrally drive any crucial customer and/or process related projects. Further, their distributed presence will also help us in capturing the market feedback better and we do not have to rely on sales frontline alone for this. Although the core role will be account opening and account servicing, having a dedicated resource at the branch also will help us in generating references or leads for cross-sell.

• Open accounts sourced by ROs or walk-in customers & coordinate with various departments for approvals
• Ensure correctness and completion of the documents collected and the data captured for each application
• Ensure the account opening activity is completed as per the set SLA to maintain out TAT commitment
• Providing day-to-day account servicing to SME customers walking in to the branch, including requests for SMS banking, online banking - SmartBUSINESS/ BankNet, authorized caller, change of signature, withdrawal/addition of customer, etc.
• Implementing any customer or process related projects driven by the central team at the branch level
• Identify potential leads for cross-selling / up-selling of products and servicing during the day-to-day interactions with the customers
  
  

What we offer you:

• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class Learning & Development platform and career development
• Generous annual leave entitlement and Private Healthcare
• Preferential banking facilities for employees
  
  

About Us

EIB

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Sharia principles.

As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.

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