Business Analyst - LOS

Key Responsibilities

Business Requirements Analysis

 Engage with retail lending, credit risk, operations, and product teams to gather

origination requirements

 Analyze current-state loan origination processes on the existing platform (Newgen

IBPS)

 Define future-state origination journeys, workflows, and BPMN process flows on

Flowable

 Prepare BRD, FSD, user stories, and process maps

Loan Origination Domain

 Customer onboarding & application capture (assisted and digital / STP channels)

 Credit assessment, scoring, decisioning & policy rule configuration

 Deviation handling, approval hierarchy & workflow orchestration (BPMN)

 Documentation, KYC / AML checks & verification

 Disbursement, limit setup & handoff to core and loan management systems

 Conventional and Islamic (Murabaha, Ijara) product origination

 Integration with credit bureau, e-KYC, de-duplication & external services (REST / SOAP

APIs)

Stakeholder Management

 Act as bridge between business and IT

 Conduct workshops and discovery sessions

 Coordinate with vendors and product owners

Testing & UAT

 Define test cases and scenarios

 Support SIT and UAT

 Track defects and closures through to QG gate sign-off

Implementation Support

 Support the implementation lifecycle across phased go-live waves

 Assist in training and go-live (greenfield new book first, followed by legacy migration)

 Provide post-go-live support and hypercare

Skills & Competencies

 Retail lending and loan origination process knowledge

 Workflow / BPM configuration awareness (Flowable, Camunda, Newgen, or similar)

 Process mapping and documentation

 Stakeholder communication

 Knowledge of API Integration (REST / SOAP), File Formats (XML, ISO, JSON, CSV), Data

Mapping & Interface specification

Qualifications

 Bachelor’s degree in relevant field

 8–10 years banking / financial services experience

 Minimum 5 years of Business Analysis experience on Loan Origination System

implementations (e.g., Flowable, Newgen, Finacle Origination, FinnOne, Pega)