Business Analyst Large Accounts

The Odoo Business Service department is on the hunt for future colleagues who can join us in our ambitious mission: to lead the market by example and assist companies in operating more efficiently.

If you believe youre the ideal candidate to take on this challenge, lets have a closer look at what you can anticipate from this role.

About the job

As a Business Analyst, you will be instrumental in supporting and guiding clients with 50+ users in transforming their business processes using Odoo solutions. Your role is pivotal in ensuring the success of large-scale projects by combining technical expertise, in-depth understanding of business needs, and a client-centric approach.

Your role involves the implementation of Odoo, entailing both configuration and development at the clients end. You will be directly engaging with clients by analysing their specific needs, implementing accordingly and delivering personalized training sessions. Essentially, you are entrusted with ensuring the optimal use of Odoo software, tailoring the solution to provide each customer with the most effective management solution possible!

We want our Project Leaders to be able to implement Odoo from A to Z in any company, sector and business area. To achieve it, bringing people having a few years of experience in the field is necessary as well as an important plus for your application.

Key Responsibilities

Project Management (80%)

• Client Collaboration: work closely with large-account clients to understand their needs, build strong relationships, and ensure a deep alignment with their objectives.
• Workshops and needs analysis: lead workshops with clients to analyze and challenge their requirements, ensuring proposed solutions are efficient and scalable.
• Change management: Accompany clients throughout the change management process, addressing concerns and driving adoption of Odoo solutions.
• Project management: Coordinate across teams to ensure timely delivery of projects that meet client expectations.
• End-user training: Deliver tailored training sessions to empower end-users and ensure effective usage of the implemented solutions.
• Continuous support: Maintain a close relationship with clients, offering ongoing assistance to optimize their use of Odoo overtime.

Internal improvement (20%)

• Feedback to the Product owners
• Coaching & Training
• Feedback for department improvement.

Must have

• Valid work permit for Luxembourg
• Languages: Fluency in both English & French
• 2 - 3 years of experience in project management, consultancy, or IT solutions
• Skills: excellent communication and problem-solving skills, with a talent for challenging client needs to deliver optimal solutions
• Adaptability: ability to manage multiple priorities and work in a fast-paced environment
• Technical and business expertise: Proven ability to understand complex business processes and translate them into technical solutions

Nice to have

• Any other European languages is a +
• Technical knowledge (XML, Python, JS)

What we offer

• A dynamic and collaborative work environment with opportunities to grow alongside industry experts
• Explore a diverse range of industries and large-scale projects
• Professional development opportunities through training and mentorship
• Competitive salary and benefits: a full-time position with attractive benefits
• Sponsored Events: afterwork, BBQ, several team buildings, LAN parties, ...
• Trainings: 6 days / year
• Sport Activities: play any sport with colleagues, the bill is covered
• Eat & Drink: fruit basket, coffee and so on ... 🍫

Interested? We are waiting for your application :)