Job Description

Job Description –Business Analyst (BA)

Role Summary

The Finacle Business Analyst will act as a key liaison between Business and IT, responsible for

requirement gathering, solution design, customization support, and delivery of Finacle-related

initiatives. The role focuses on enhancing core banking capabilities, ensuring alignment with

business needs, and supporting integration with digital and external systems.

Key Responsibilities

Gather, analyze, and document business requirements (BRD/FSD, use cases, process flows)

Provide functional expertise on Finacle (10.x / 11.x) modules – CASA, Loans, Payments, CIF

Define and validate functional solutions, ensuring alignment with Finacle product capabilities

Collaborate with technical teams for customization and integration design (APIs, middleware,

external systems)

Prepare test scenarios, support SIT/UAT, and ensure business signoffs

Assist in production issue analysis, RCA validation, and defect resolution

Ensure compliance with regulatory, audit, and internal control requirements

Coordinate with stakeholders (Business, IT, Vendors) and manage communication/escalations

Experience & Qualifications

5–10 years of overall experience

Minimum 3–5 years hands-on experience in Finacle Core Banking

Bachelor’s degree in IT/Computer Science or related field (MBA preferred)

Key Skills

Strong functional knowledge of Finacle (10.x / 11.x)

Banking domain expertise (Retail / Corporate Banking)

Experience in requirement gathering, solution design, and testing

Understanding of integrations (APIs, middleware, data flows)

Basic SQL / database knowledge

Strong analytical, problem-solving, and stakeholder management skills


Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.virtusa.com Job Function: Information Technology (IT)
Company Industry/
Sector:
Other

What We Offer


About the Company

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