Job Description

Position

The Boutique Manager Shall Have Supervisory Responsibility For One Of The Christian Dior Boutique And Ensure Its Position On The Market, Managing All Aspects Of a Store Business

  • Develop our Global Sales and optimize profitability
  • Secure the Team, attracts, develop and retain the best competencies
  • Communicate with Head Office and share best practices with key Retail partners
  • Prepare the Team for the Future and building strategy
  • Exemplify the six Dior values on a consistent basis

Job responsibilities

Tasks And Responsibilities

Commercial Performance and Team Management:

  • Responsible for achievement of annual sales goals
  • Ability to effectively manage a sales force to achieve sales goals
  • Provide and inspire outstanding service to our customers.
  • Oversee assigning of monthly sales goals to associates
  • Review status of sales associates’ clientele development, including review of client books
  • Oversee preparation of merchandise placement and displays.
  • Develop Product knowledge for the New Hires in coordination with Buyers and HR Team for Induction
  • Ensure and develop the Visual Merchandising in line with Image, Add Campaigns, Stocks (Business) and the local market.
  • Conduct regular management meetings to review performance, operations, and employee relations issues, and to discuss strategy with management team
  • Oversee the process of staffing and scheduling of associates, and ensure compliance with payroll budgets.
  • Partner with HR to oversee recruitment and hiring of Boutique employees.
  • Conduct orientation, train, coach, and manage all employees in execution of daily tasks and to maximize sales including completion of all reviews and performance assessment procedures.

Clientele Service And Management

  • Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows, contests, and all involved tasks.
  • Develop Customer database through optimizing Capture Rate for each sale
  • Enhance customer Sales service
  • Organize and coordinate events with Head Office to increase traffic in the Store
  • Train the Team on After-sale to develop their own database

Product And Stock Management

  • Provide accurate report, feedback and recommendations to the Buying Team
  • Coordinate seasonal Product Trainings and Product Launches
  • Meet Target Stocks rotations and sell-through
  • Optimize the organization of the stocks
  • Allocate the stocks according to needs
  • Minimize stock losses

Process Management

  • Adhere to and oversee compliance of established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.
  • Conduct regular inventory cycle counts and track conversion rates as directed.
  • Review operational reports and records to ensure adherence to Company policies and procedures, monitor store profitability, and manage payroll budgets.
  • Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances.
  • Conduct Quarterly Emergency Procedures meeting with entire staff, and provide management team and HR Department with updated emergency contact list as needed.
  • Lock and secure the store, and oversee compliance with all security procedures.
  • Manage commercial expenses, and headcount to stay within budgeted parameters .
  • Ensure that proper channels of communication exist between the store and Head Office.

Profile

  • effectively manage a multi-store network of luxury boutiques and leased properties
  • understand and apply all company policies and procedures
  • Understand and apply all Human Resources Directives relating to progressive discipline, investigations, and documentation.
  • operate all equipment necessary to perform the job
  • Management
  • develop, motivate, and train team, build relationships, utilize skills of workforce most appropriately
  • recruit according to Dior standards
  • effectively delegate tasks and follow-up with field managers
  • maintain a fair, consistent set of standards as they apply to work force
  • adjust priorities and manage time wisely in a fast-paced environment
  • maintain records and documentation pertaining to work force
  • communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
  • Strong interpersonal, communication, organization and follow-through skills


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.dior.com/carrieres/index.html Job Function: Retail & Merchandising
Company Industry/
Sector:
Other

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