Beauty Consultant - Harvey Nichols

Job Purpose

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Responsibilities

Functional Roles and Responsibilities 

• Meet and exceed sales targets set by the Line Manager. 
• Identify and fulfill our customers’ needs and thus provide quality advice and exceptional service. 
• Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the company’s policy. 
• As per the standards set out in the Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times 
• Merchandise products as per guidelines, ensuring accurate stock rotation. 
• Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves. 
• Check stock levels daily and recommend orders to the Line Manager to replenish and maintain optimum stock levels. 
• Ensure all applicable administration is completed accurately and on time, including customer database cards. 
• Comply with all company policies and procedures. 
• Seek opportunities to increase sales, for example, link selling. 
• Advise customers about promotions in store.

Qualifications

Education/Certification and Continued Education 

• High School Level

Years of Experience 

• 1 to 2 years retail sales or customer service experience preferable

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.