Beauty Advisor (225-801)

A Beauty Advisor is a knowledgeable and friendly consultant who enhances the shopping experience for customers by offering expert beauty advice and services in a retail setting. Their primary role is to assist customers in selecting cosmetic and skincare products that will complement and enhance their individual beauty needs. A Beauty Advisor must have in-depth product knowledge, an eye for detail, and excellent interpersonal skills to successfully assist clients in making informed decisions. The ideal candidate should be passionate about the beauty industry, have an understanding of the latest beauty trends, and be able to engage with customers to deliver exceptional service and build lasting customer relationships.

Responsibilities

• Greet customers warmly and ascertain their beauty needs and preferences.
• Provide personalized beauty product recommendations to meet customer requirements.
• Demonstrate and promote makeup, skincare, and fragrance products effectively.
• Stay updated on the latest beauty trends and product launches.
• Conduct beauty consultations to guide customers in selecting suitable products.
• Maintain cleanliness and organization of beauty product displays in the store.
• Assist with stock management, including ordering, replenishing, and inventory control.
• Educate customers about product features and benefits to drive sales.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer queries and complaints delicately, ensuring customer satisfaction.
• Participate in promotional events and activities to increase brand awareness.
• Utilize point-of-sale systems to process customer transactions accurately.

Requirements

• Previous experience as a beauty advisor or in a similar role preferred.
• Extensive knowledge of cosmetics, skincare, and fragrance products required.
• Strong communication and interpersonal skills essential for this role.
• Ability to work a flexible schedule, including evenings and weekends.
• Proficiency in using point-of-sale systems and inventory management software.
• Demonstrated ability to achieve sales targets and meet customer needs.
• High school diploma or equivalent educational qualification necessary.