As a Back Office Executive, you will play a key role in ensuring the smooth and accurate daily operations of the boutique across cash-desk and stock activities. By upholding Maison procedures and operational excellence standards, you will contribute to an efficient, secure, and seamless boutique environment while supporting the overall client experience.
HOW WILL YOU MAKE AN IMPACT?
Cash Desk Operations
Ensure all cash-desk procedures are applied accurately and in line with internal controls and audit requirements
Execute daily opening and closing procedures while ensuring accuracy and accountability
Validate sales transactions, including pricing, payment methods, approvals, and supporting documentation
Manage payment collection processes, including credit cards, bank transfers, deposits, VAT-off sales, and refunds
Prepare daily cash-desk reports and support reconciliation processes with Finance
Monitor and resolve payment discrepancies or transactional issues in a timely manner
Bank Deposits & Financial Coordination
Prepare and process bank deposits for cash and cheques with accuracy and proper documentation
Ensure all supporting documents are shared with Finance within required timelines
Maintain close coordination with the financial back office for reporting and reconciliation activities
Stock & Inventory Management
Manage and document all stock movements, transfers, and reservations in line with Maison procedures
Conduct quality control checks for incoming and outgoing products
Support boutique display preparation, product handling, and price labeling activities
Lead and support inventory counts, cycle counts, and stock reconciliations
Partner closely with boutique management to ensure inventory accuracy and operational integrity
Boutique Operations & Team Support
Contribute to a smooth and organized boutique environment through operational excellence and attention to detail
Collaborate closely with boutique teams to support daily operational priorities
Uphold Maison policies, procedures, and security standards at all times
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Previous experience in back-office operations, stock control, or cash management, ideally within retail or luxury environments
Strong organizational skills and attention to detail
High level of accuracy, integrity, and accountability
Ability to work efficiently in a fast-paced boutique environment
Strong communication and collaboration skills
Familiarity with POS systems and Microsoft Office tools, particularly Excel
Fluent English required; Arabic or French is a plus
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