Job Description

The Role:


We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.



The main responsibilities of the position include:


  • Develop and maintain excellent relationships with prospective and existing clients
  • Responsible for activating new client leads and following up with potential clients
  • Handle client inquiries via email and telephone and ensure that high level service is provided
  • Perform personal clientele analysis and taking actions as required
  • Promote available products and services to clients
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
  • Ensure compliance with the company’s legal guidelines and compliance procedures
  • Provide suggestions on system enhancements
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
  • Contribute to the team effort by achieving targeted results
  • Cooperate effectively with other departments as necessary


Main requirements:


  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Azeri speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Ability to multitask and prioritize
  • Strong computer literacy
  • Valid work permit required



Benefit from:


  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities


The Hiring Experience: What Awaits You


  • Let’s Connect – Intro Chat with Talent Acquisition
  • Deep Dive – First Interview with Your Future Team
  • Speak Your Strength – Language Proficiency Check
  • Show Your Skills – Live Technical Session



Type of employment: Full time


Location: Dubai


Please visit our website https://tinyurl.com/2883e63m to submit your online application for this position.


All applications will be treated with strict confidentiality!


Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.xm.com Job Function: Customer Service
Company Industry/
Sector:
Other

What We Offer


About the Company

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