Automotive Workshop Manager 23N25

As an Automotive Workshop Manager, you will play a crucial role in overseeing the day-to-day operations of our workshop. You will ensure that all maintenance and repair activities are carried out effectively and efficiently while maintaining a high standard of service. The position requires strong leadership skills, as you will be managing a team of skilled technicians, coordinating their tasks, and motivating them to deliver their best work. You will also be responsible for ensuring adherence to safety regulations, managing inventory, and liaising with customers to ensure their needs are met. With a focus on quality and customer satisfaction, your goal is to optimize workflow and enhance the overall productivity of the workshop.

Responsibilities

• Oversee the daily operations of the automotive workshop for maximum efficiency.
• Ensure all maintenance and repair tasks are performed to the highest standards.
• Manage and lead a team of automotive technicians effectively and professionally.
• Coordinate work schedules and assign tasks to team members strategically.
• Maintain inventory levels by ordering automotive parts and supplies as needed.
• Ensure compliance with safety regulations and workshop policies at all times.
• Liaise with customers to understand their service needs and provide solutions.
• Monitor workshop equipment maintenance to ensure operability and safety.
• Implement and oversee quality control procedures within the workshop environment.
• Prepare and present operational reports to senior management on workshop performance.
• Resolve customer complaints and service issues promptly and professionally.
• Identify training and development needs for staff and arrange appropriate courses.

Requirements

• Bachelor's degree in Automotive Engineering or a relevant technical field preferred.
• Proven experience in an automotive workshop management or supervisory role.
• Strong leadership and team management skills with an emphasis on clear communication.
• Solid understanding of automotive repair processes, tools, and safety standards.
• Excellent organizational skills with the ability to multitask effectively in a busy environment.
• Strong customer service orientation with a focus on quality and satisfaction.
• Proficiency in using workshop management software and Microsoft Office Suite.