Job Description

About the Team

The SMB Sales team is the frontline partner for DoorDash and SevenRooms hospitality clients. We work closely with restaurant operators to help them adopt in-store and omnichannel solutions that improve guest experience, increase revenue, and streamline operations. Our mission is to support restaurants both on and off the marketplace, from walk-in guests to delivery customers.

About the Role

As an Associate Manager, you will support the performance and development of a regional team of Account Executives focused on DoorDashs In-Store solutions. Youll play a hands-on role in coaching, onboarding, and day-to-day execution while partnering closely with your Manager to help scale processes and improve results.

This role is ideal for a people leader who enjoys staying close to the customer, supporting sellers directly, and growing into broader leadership responsibility over time.

Youll be excited about this role because you will…

Support and Develop a Growing Team

  • Coach a team of front-line sellers or CSMs through 1:1s, call reviews, and live deal or account support
  • Help onboard and ramp new hires, ensuring consistency in messaging, tools, and process
  • Provide feedback on individual performance and contribute to development plans

Drive Execution and Sales / Adoption Outcomes

  • Partner with your Manager to execute regional sales or retention strategies
  • Support team members on key deals, renewals, and expansion opportunities
  • Ensure strong CRM hygiene and high-quality pipeline or account management

Be Close to Customers and the Product

  • Join customer conversations with restaurant partners to understand operational needs
  • Help identify common challenges, product gaps, and enablement opportunities
  • Support smooth handoffs between Sales, Customer Success, Onboarding, and Support

Contribute to Process and Culture

  • Share insights from the field to improve playbooks, onboarding, and internal processes
  • Foster a positive, inclusive, and high-energy team environment
  • Lead by example in a fast-paced, high-volume role

Were excited about you because…

  • You have 2–4 years of experience in sales or support, with at least 1–2 years in a team lead or junior management role
  • Youve worked in SaaS, hospitality tech, SMB tech, or restaurant-focused roles
  • Youre comfortable coaching peers and newer team members while staying hands-on yourself
  • Youve supported teams in hitting revenue, retention, or adoption goals
  • You communicate clearly, lead with empathy, and enjoy developing others
  • Youre familiar with tools like Salesforce, Google Workspace, and basic data analysis
  • You enjoy working cross-functionally and helping customers succeed long-term

About SevenRooms

In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.

With best-in-class tools for marketing, operations, and guest experience — all deeply integrated with its industry-leading CRM — SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.

In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDashs scale, reach, and digital innovation with SevenRooms in-store capabilities to support hospitality businesses across every channel — from discovery and delivery to on-premise dining.

As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether theyre ordering online or dining in. This move reflects DoorDashs broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants — and their customers — wherever they are.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://careersatdoordash.com/ Job Function: Sales
Company Industry/
Sector:
Technology Information and Internet

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