Associate Manager - AI Transformation

Key Accountabilities:

AI Transformation Strategy & Implementation 

• Lead the implementation of Dubai Chambers AI transformation roadmap. 
• Identify and prioritize AI use cases across business functions. 
• Support the deployment of AI, Generative AI, and intelligent automation solutions. 
• Ensure alignment between AI initiatives and organizational objectives. 

AI Project & Program Management 

• Manage end-to-end AI and automation projects from concept through implementation. 
• Develop project plans, timelines, governance frameworks, and performance metrics. 
• Coordinate stakeholders, vendors, and internal teams to ensure successful delivery. 
• Monitor project risks, dependencies, budgets, and implementation progress. 

AI Innovation & Emerging Technologies 

• Monitor developments in AI, Generative AI, Agentic AI, automation, and emerging technologies. 
• Evaluate innovative solutions and recommend adoption opportunities. 
• Conduct pilot programs and proof-of-concept initiatives. 
• Support business cases for AI investments and technology adoption.

Intelligent Automation & Process Optimization 

• Identify opportunities to automate and optimize business processes.
• Collaborate with departments to redesign workflows using AI and automation technologies. 
• Measure and track efficiency improvements and business benefits.

Stakeholder Engagement & Change Management 

• Engage with business units to understand operational requirements and transformation opportunities. 
• Promote AI awareness and adoption across the organization. 
• Support change management activities associated with AI implementation. 
• Deliver presentations, workshops, and awareness sessions to stakeholders. 

Vendor & Technology Management 

• Manage relationships with AI technology providers, consultants, and implementation partners. 
• Participate in solution evaluations, procurement activities, and vendor assessments. 
• Monitor vendor performance and ensure delivery against agreed objectives. 

Governance & Responsible AI 

• Support the development and implementation of AI governance frameworks. 
• Ensure compliance with cybersecurity, data privacy, and ethical AI requirements. 
• Promote responsible and secure use of AI technologies across Dubai Chambers. 

Information Security 

• Adherence to the information security policies/processes/program and for reporting any security breaches or incidents to the direct management. 

Policies, Systems, Processes & Procedures 

• Support the development and continuous improvement of incubation frameworks, methodologies, and operational processes. 
• Ensure compliance with applicable policies, governance requirements, and ethical AI principles.
•  Contribute to the implementation of best practices in startup incubation and venture development. 

Quality, Health, Security, Safety and Environment

• Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality services. 

Reporting 

• Prepare executive reports, dashboards, and updates on AI initiatives. 
• Monitor project KPIs, adoption rates, and business impact.

Qualifications & Experience:

Minimum Qualification 

• Bachelors Degree in Computer Science, Artificial Intelligence, Data Science, Information Systems, Engineering, Digital Transformation, or a related field. 

Preferred Qualification 

• Masters Degree in Artificial Intelligence, Digital Transformation, Technology Management, Business Administration, or a related discipline. 

Professional Certifications (Preferred) 

• PMP or PRINCE2 
• Agile / Scrum Certification 
• AI, Cloud, or Digital Transformation Certifications

Minimum Experience and Skills 

• 6–8 years of experience in technology, digital transformation, project management, or innovation. 
• Minimum 3–5 years leading AI, automation, digital transformation, or emerging technology initiatives. 
• Experience managing cross-functional projects and external technology partners. 

Preferred Experience 

• Experience implementing AI, Generative AI, Copilot, automation, or intelligent workflow solutions. 
• Experience within government, semi-government, large enterprise, or digital transformation environments. 
• Experience managing enterprise-wide technology adoption programs.