Associate Account Manager - Industrial Adhesives

About this Position Join our adhesive solutions team, where innovation sticks and every bond matters. In this role, youll drive product excellence, customer satisfaction, and sustainable growth across diverse industries.

What You´ll Do

• Executes sales plans and strategy in line with SBU and sustainability strategy to maintain and develop existing and acquire new customers.
• Develops and executes action plan for each customer based on customer roadmap to enhance loyalty and long-term partnership.
• Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory / at defined account.
• Builds and maintains strong relationships with customers, develops customer centric initiatives & implements their feedback.
• Communicates with KAM / Sales team on specific customers tasks and priorities & monitors customer activities, pricing positioning.
• Coordinates with technical customer service to conduct line trials, (re)solves customer requests and complaints.
• Manages or steers distributor salesforce / 3rd Party Representation
• Conducts field, market, jobsite or store visits; follows up on store implementation/promotion, in-store stock levels, identifies gaps.
• Coordinates education implementation and sales impact with technical advisors
• Takes and processes customer orders; negotiates customer agreements; carries out admin tasks related to reporting and contract mgmt.
• Steers the overdue payments, blocks orders if needed & leverage CRM tools, data analytics, and automation to enhance sales performance.
  
  

What makes you a good fit

• Bachelor’s degree in engineering (Mechanical, Industrial, Chemical, or related field).
• Proven ability to identify, develop, and convert business opportunities into sustainable sales revenue.
• Strong capability to understand customer needs and build strategic, trust-based relationships with key stakeholders, including senior executives, procurement, engineering, and plant leadership.
• Demonstrated success in delivering complex technical solutions in clear, non-technical terms.
• Entrepreneurial mindset with a natural ability to spot and pursue opportunities for business growth.
• Solid understanding of adhesives technologies and chemistry within industrial markets.
• Experience in commercial strategy, including pricing, contract negotiation, and CRM-based governance and reporting. 3+ years of experience in Sales within the relevant industry.
• Proficiency in English and Arabic (written and spoken).
  
  

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

---