Assistant Store Manager

Primary Title: Assistant Store Manager (Retail Operations)

A fast-moving retail employer in the Consumer Goods & Specialty Retail sector, operating customer-facing stores across the United Arab Emirates. We deliver curated product assortments, strong in-store service, and efficient operational processes to maximise sales and customer loyalty. We are hiring an Assistant Store Manager to support store leadership, drive operational excellence and elevate the in-store experience.

Role & Responsibilities

• Support day-to-day store operations to achieve sales targets and operational KPIs, including opening/closing and cash reconciliation.
• Coach, schedule and motivate frontline staff; deliver on-the-floor training, performance feedback, and shift supervision.
• Manage inventory processes: oversee stock replenishment, conduct cycle counts, reduce shrinkage and liaise with suppliers for timely deliveries.
• Execute visual merchandising and in-store promotions to maximise conversion, basket size and seasonal planogram compliance.
• Resolve customer escalations promptly to maintain high service standards and promote repeat business.
• Enforce cash-handling protocols, loss-prevention measures and compliance with UAE retail regulations and health & safety standards.
  
  

• Must-Have:
• Retail Operations
• Inventory Management
• Point-of-Sale (POS) Systems
• Visual Merchandising
• Staff Scheduling
• Loss Prevention
• Preferred:
• Sales Reporting
• Multilingual Customer Service
• Microsoft Excel
• Qualifications & Experience: Proven experience in retail supervisory or assistant manager roles with responsibility for floor operations, staff coordination and daily P&L ownership. Professional, customer-focused approach and ability to work on-site across UAE store locations.
  
  

• Competitive salary package with UAE statutory benefits, medical insurance and visa support.
• Clear career progression within retail operations and on-the-job training programs.
• Collaborative, customer-first culture with an emphasis on frontline development and performance recognition.