Assistant Store Manager 16D25

An Assistant Store Manager plays a pivotal role in managing the daily operations of a retail establishment. They support the Store Manager in ensuring the effective running of the store while aiming to meet and exceed sales targets. This position requires a strong leader who can work effectively in a fast-paced environment, manage staff performance, and maintain exceptional customer service standards. The Assistant Store Manager is responsible for implementing store policies, coordinating with the purchasing department, managing inventory, and assisting in the recruitment and training of new team members. They play a critical role in enhancing the customer experience, increasing profitability, and ensuring all operational tasks are carried out efficiently. Additionally, they must be adaptable and able to solve various issues that arise in a retail environment.

Responsibilities

• Assist in supervising and managing daily store operations and staff performance.
• Support the Store Manager in achieving and exceeding sales and profitability targets.
• Ensure that high levels of customer service are consistently maintained.
• Implement store policies and procedures to enhance operational efficiency.
• Coordinate with the purchasing department to manage stock levels and inventories.
• Help recruit, train, and develop new sales team members to ensure store goals are met.
• Address and resolve customer complaints and issues promptly and effectively.
• Analyze sales figures and trends to maximize sales potential and profitability.
• Assist in organizing promotions and marketing initiatives to boost store performance.
• Maintain visual merchandising standards to attract and retain customer interest.
• Ensure all health and safety regulations are adhered to within the store environment.
• Foster a positive work environment to encourage teamwork and staff development.

Requirements

• Bachelor’s degree in Business Administration or a related field preferred.
• Minimum of 2 years of retail management experience in a similar role.
• Proven ability to meet and exceed sales targets and manage budgets.
• Strong leadership skills with the ability to motivate and develop staff.
• Excellent customer service skills with a focus on customer satisfaction.
• Strong organizational and problem-solving skills in a retail environment.
• Proficient in using point-of-sale systems and retail management software.