Assistant Relationship Manager

Job Description

What You’ll Be Doing:

Relationship & Client Management

• Support Relationship Managers in maintaining and developing client relationships.
• Respond to client enquiries and coordinate with internal departments to ensure timely resolution.
• Identify potential business opportunities within the existing portfolio.
• Assist in cross-sell initiatives and customer engagement activities.
  
  

• Prepare credit proposals, credit memos, amendments, revalidations, extensions, and related documentation.
• Support industry and financial analysis for credit assessment purposes.
• Monitor portfolio documentation and ensure covenant compliance.
• Assist in portfolio reviews and ongoing credit monitoring.
  
  

• Support transactional requirements including trade finance, term loans, remittances, and other lending facilities.
• Coordinate disbursements and documentation with Operations, Trade Finance, and related teams.
• Assist with account opening, profile updates, digital banking applications, authorization letters, and balance confirmations.
• Ensure smooth execution of day-to-day banking requirements for clients.
  
  

• Liaise with Risk, Credit, Treasury, Legal, Operations, Compliance, and other internal stakeholders.
• Coordinate requests and documentation requirements to facilitate efficient turnaround times.
• Consolidate and submit reports to relevant departments when required.
  
  

• Conduct required customer and credit-related checks including AECB and other internal verification processes.
• Ensure adherence to AML, KYC, regulatory requirements, and internal policies.
• Support audit readiness and maintain accurate client and portfolio records.
• Ensure all activities comply with the Bank's governance and risk management frameworks.
  
  

• Bachelor’s Degree in a relevant discipline.
• MBA, CA, or CFA qualification would be an advantage.
  
  

• Minimum 4 years of experience in Business Banking, Commercial Banking, Corporate Banking, or a similar role.
• Experience supporting relationship management and credit-related activities.
  
  

• Sound understanding of commercial banking products and services.
• Exposure to credit analysis, financial statement analysis, and portfolio management.
• Knowledge of local banking regulations, AML requirements, and Central Bank guidelines.
  
  

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Exposure to a diverse commercial client portfolio.
• Opportunities for professional development and career progression.
• Collaborative and high-performance work environment.
  
  

• Financial Analysis: Strong understanding of financial statements, ratio analysis, and forecasting.
• Credit Management: Experience in credit proposal preparation and portfolio administration.
• Customer Focus: Ability to provide responsive and professional client service.
• Stakeholder Management: Strong coordination skills across multiple internal functions.
• Regulatory Knowledge: Understanding of AML, KYC, compliance requirements, and local banking practices.
• Technical Skills: Proficient in MS Office and banking systems with strong attention to detail.