Responsibilities
- Conduct regular risk assessments, investigate incidents promptly, and enforce compliance with safety protocols to maintain a hazard and injury free work environment.
- Manage and monitor daily production activities by allocating resources effectively, prioritizing tasks, and ensuring timely product delivery with consistent quality standards.
- Plan staff schedules, lead performance appraisals, provide targeted training and coaching, and resolve conflicts to optimize team performance and maintain high engagement.
- Collaborate with Organizational Effectiveness team in order to identify lean principles and continuous improvement initiatives to enhance process efficiency, improve yields, minimize waste, and ensure operational consistency.
- Enforce hygiene and food safety standards through regular audits, address non-conformances and implement timely corrective actions.
- Track key operational metrics, monitor equipment-related losses, and coordinate maintenance activities to maximize uptime and minimize disruptions.
- Collaborate with Menu Development and cross-functional teams during product trials and rollouts, ensuring workforce readiness, proper training, and smooth production integration.
- Monitor and control planned labor hours, reduce unplanned overtime, and implement cost-saving measures without compromising production timelines or quality.
- Liaise with Supply Chain, Menu Development, and Safety teams to align production schedules, ensure material availability and meet compliance requirements.
- Build a high-performing team by promoting a positive work culture, recognizing achievements, supporting career growth and reducing staff turnover.
Qualifications
Education Qualification:
Bachelors degree in Operations Management, Industrial Engineering, Food Science or a related field
Work Experience
Minimum 6 years of experience in a supervisory role within a high volume FMCG or food manufacturing environment.
Proven experience implementing lean manufacturing principles (5S, Kaizen, Six Sigma) with measurable results.
Skills
Proven problem-solving ability with a history of driving continuous improvement initiatives.
Strong leadership skills with excellent interpersonal abilities to motivate and guide teams.
Skilled in data analysis, tracking KPIs, and using metrics to drive performance improvements.
Proficient in production management software, ERP systems, and Microsoft Office application.
Exceptional focus on ensuring compliance with safety, quality, and productivity standards.
Skilled at anticipating challenges, identifying areas for improvement, and taking initiative to implement effective changes.
Able to thrive in fast-paced, high-pressure environments and adapt quickly to evolving production needs.
About Us
EKFC ( https://www.emiratesflightcatering.com/about-us/):
Build Your Future With Us
At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.
Why Work With Us
At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.
You’ll Be Part Of
- A globally recognised organisation within the Emirates Group ecosystem
- A diverse, multicultural workforce united by shared standards and values
- A fast‑paced, operational environment where responsibility and professionalism matter
- A workplace that values integrity, accountability, and continuous improvement
Life at EKFC
What You Can Expect
- Collaborative and approachable leadership
- A diverse, multicultural team
- Open communication and transparency
Rewards & Benefits
We offer a competitive benefits package designed to support your well-being:
- Competitive salary and benefits
- Two duty meals provided at EKFC
- Health and wellness coverage
- Paid time off and public holidays
- Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
- Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
- Learning and development support
- Team events and engagement activities
(Benefits may vary by role and location.)
Our Recruitment Journey
Our recruitment process is designed to be transparent and respectful:
- Application review
- Initial interview or assessment
- Technical Interview & Case Study presentation
- Background Check
- Employment Contract
We aim to keep candidates informed every step of the way.
(The recruitment and interview process may vary depending on the role.)