Assistant Manager - Product

Key Responsibilities

• Collaborate with cross-functional teams to translate business requirements into technical specifications and product roadmaps.

• Lead software implementation programs from concept through deployment, ensuring on-time and on-budget delivery across multiple retail locations and systems.

• Evaluate and integrate AI/ML technologies, APIs, and third-party solutions into our retail tech stack; assess build vs. buy decisions.

• Manage product lifecycle: conduct market research, define success metrics, gather requirements, prioritize features, and measure product performance and ROI.

• Drive adoption of new solutions across retail teams; create change management strategies and provide training/documentation to stakeholders

• Identify and mitigate technical risks; troubleshoot implementation issues and coordinate with support teams to resolve blockers

• Monitor industry trends in AI, retail technology, and digital transformation; present competitive insights and recommendations to leadership

• Act as a bridge between business stakeholders and technical teams to ensure alignment and clear communication throughout the product lifecycle

Required Qualifications

• 2+ years of experience in product management, technical product management, or solutions engineering roles

• 4+ years of hands-on experience building, architecting, or deploying AI/ML solutions in production environments

• 2+ years of experience leading enterprise software implementations, preferably in retail, e-commerce, or related industries

• Strong technical foundation: understanding of machine learning concepts (supervised/unsupervised learning, model training, validation), APIs, databases, and cloud infrastructure

• Demonstrated experience with retail business processes: merchandising, inventory management, point-of-sale systems, supply chain, and customer analytics

• Proven track record managing complex, multi-stakeholder projects with competing priorities and tight timelines

• Excellent communication and presentation skills; ability to explain technical concepts to non-technical audiences and vice versa

• Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent professional experience)

• Proficiency in using Claude/ Chat GPT to automate workflows and build agents.

• PMP, Agile, or Scrum certification

Core Competencies

• Technical Acumen: Deep understanding of AI/ML, software architecture, and implementation methodologies

• Strategic Thinking: Ability to align technology initiatives with business objectives and competitive positioning

• Project Management: Strong planning, execution, and risk management skills

• Cross-functional Leadership: Ability to lead and influence teams without direct authority

• Problem-Solving: Analytical mindset with creative approach to complex challenges

• Customer Focus: Obsession with understanding end-user needs and delivering value

• Adaptability: Comfort with ambiguity and rapid change in a dynamic retail environment

• Communication: Clear, compelling communication with ability to translate across business and technical domains