Assistant Manager - Business Support

About ENBD

JOB DESCRIPTION

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.

Job Overview:

As an Assistant Manager - Business Support | Business Banking at Emirates NBD, your role is to primarily work on change in process initiatives and governance and monitoring mechanisms, It includes process evaluation, controls assessments and stake holders coordination etc. You will also coordinate with RMs, Tanfeeth and various other units.

It will be responsibility of the incumbent to deliver operational efficiencies within the existing segment framework

Key Responsibilities:

• Transformation and change initiatives: Identification of process gaps and proposition of new initiatives.
• Governance, Monitoring and Reporting: Ensuring data accuracy and diligence of customer information.
• Enhanced customer experience: Stakeholder escalations/complaints
• Team Management: Coaching and supporting team members
  
  

Skills And Experience

• Graduated
• At least 2 years related experience
  
  

There’s never been a better time to join Emirates NBD.

We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

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