Job Description

Job Description

What You’ll Be Doing:

Segment Analytics

  • Analyze customer segments and portfolios to identify growth opportunities, revenue

drivers, customer trends, and business risks.

  • Develop segment-level dashboards and performance reports to support business decision

making.

  • Monitor key business KPIs and provide insights on customer acquisition, retention, product

penetration, and profitability.

Management Reporting

  • Prepare regular management reports, scorecards, and business performance updates for

senior leadership.

  • Track business performance against strategic objectives, budgets, and growth targets.
  • Provide meaningful insights and recommendations supported by data analysis.

Campaign Performance Analysis

  • Evaluate the effectiveness of sales and marketing campaigns across various channels.
  • Measure campaign ROI, conversion rates, customer engagement, and product uptake.
  • Identify opportunities to optimize targeting strategies and improve campaign effectiveness.

Portfolio Insights

  • Analyze portfolio performance across products, customer segments, and channels.
  • Monitor key portfolio metrics including balances, profitability, customer behavior, and

attrition trends.

  • Support development of portfolio growth and customer retention strategies.

Product Business Cases

  • Support the development and evaluation of business cases for new products,

enhancements, and strategic initiatives.

  • Conduct financial analysis, forecasting, scenario modelling, and profitability assessments.
  • Prepare presentations and recommendations for management review and approval.

Customer Behavior Analytics

  • Analyze customer transaction patterns, usage trends, and engagement behavior.
  • Identify opportunities to improve customer journeys, digital adoption, and cross-sell

effectiveness.

  • Generate actionable insights that support customer-centric decision-making.

Islamic Banking Growth Projects

  • Support strategic growth initiatives and transformation projects within Islamic Banking.
  • Conduct market, competitor, and customer research to identify growth opportunities.
  • Coordinate with stakeholders to track project milestones, monitor outcomes, and ensure

successful implementation of strategic initiatives.

What We’re Looking For

  • Bachelor's Degree in Finance, Business Administration, Economics, Statistics, Banking, Data Analytics, or a related field.
  • Minimum 3 to 5 years of experience in Strategy, Business Analytics, Growth, Product Analytics, Financial Analysis, or Banking Analytics.
  • Experience within Retail Banking or Islamic Banking is preferred.
  • Strong data interpretation and presentation skills with the ability to translate analysis into business recommendations.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.rakbank.ae Job Function: Strategy & Planning
Company Industry/
Sector:
Banking

What We Offer


About the Company

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