ASSISTANT MANAGER - BUSINESS INTELLIGENCE And MARKET RESEARCH

Job Description

Key Responsibilities

• Business Planning & Development
• Support management in developing and updating container business plans for DP World terminals, aligning with business development and sales strategies.
• Identify emerging opportunities through continuous industry research, feasibility assessments, and financial evaluations of new business ideas.
• Contribute to trade promotion initiatives by liaising with local and international trade bodies and industry stakeholders.
• Business Intelligence & Reporting
• Continuously enhance reporting structures and performance dashboards to ensure timely and accurate business intelligence across DP World systems.
• Prepare monthly and periodic analytical reports highlighting business variations, trends, risks, and opportunities for management review.
• Produce detailed forecasting and budgeting models to track performance and support commercial decision-making.
• Market & Economic Research
• Compile and analyze data on market size, cargo trends, and commodity movements across the UAE, GCC & Levant region.
• Conduct competitive benchmarking of regional ports and terminals, identifying performance gaps and recommending improvements.
• Monitor macroeconomic, industrial, and geopolitical developments that may impact port performance.
• Pricing & Tariff Analysis
• Support contract pricing and tariff revisions through cost-benefit analysis, competitor benchmarking, and impact assessments on customers and operations.
• Develop and review commercial pricing models to optimize profitability while maintaining competitiveness.
• Data Analysis & Visualization
• Gather and consolidate data from multiple internal and external sources to create a single, accurate version of business data.
• Develop and maintain dashboards and data visualizations using BI tools (e.g., SAS, Power BI, etc) to communicate trends and performance effectively.
• Transform large, complex datasets into clear insights that drive commercial and operational strategies.
• Systems & Process Improvement
• Collaborate with IT and business teams to improve automation, data integration, and reporting capabilities.
• Provide guidance to users on data access, visualization standards, and analytical best practices.
• Support the design and delivery of information system enhancements across all project phases.
• Stakeholder & Project Management
• Support RFI/RFP responses and tender evaluations by analyzing documents, estimating profitability, and developing pricing models.
• Define and manage project plans for business tenders, ensuring alignment and communication with stakeholders.
• Build and maintain strong relationships with internal and external stakeholders, addressing issues proactively and recommending solutions.
• Database & Market Intelligence Maintenance
• Develop and maintain structured databases covering:
• Service deployments and line schedules
• Regional port performance, tariffs, and throughput data
• Liner volumes and performance trends
• Provide quarterly updates to the Dubai Statistics Center and other relevant authorities.
• Support the Marketing Research function by maintaining data repositories, presentations, and dashboards for leadership review.
  
  

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Whats more, were reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

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