The incumbent will be responsible for identifying, developing, and managing long-term client relationships to drive new business growth. The role involves managing the end-to-end sales cycle, understanding client requirements, promoting the company's workspace solutions, and achieving assigned sales targets while delivering an exceptional customer experience.
Responsibilities
Manage the full sales cycle, including prospecting, lead qualification, site inspections, proposal development, negotiations, and closing new business.
Consistently achieve and exceed monthly, quarterly, and annual sales and revenue targets.
Proactively generate, qualify, and convert leads through outbound prospecting, digital channels, broker networks, referrals, and self-sourced opportunities.
Build and maintain a healthy sales pipeline, ensuring consistent activity levels across calls, viewings, and proposals.
Identify and implement innovative strategies and channels to generate new business opportunities and expand the client pipeline.
Build and maintain strong relationships with prospective and existing clients through effective written and verbal communication.
Act as a trusted advisor to clients, understanding their workspace requirements and recommending tailored solutions.
Provide operational support and work closely with the Operations team to ensure seamless client onboarding, retention, and service delivery.
Develop and maintain productive relationships with key referral partners, commercial brokers, and licensing authorities.
Represent the organization at networking events, industry functions, and business development activities to strengthen brand presence in the market.
Monitor market trends, competitor activity, and pricing to inform sales strategy and positioning.
Collaborate with peers and the leadership team to develop and execute pre-opening sales and marketing plans for new centres.
Contribute to accurate sales forecasting, CRM discipline, and timely reporting to management.
Requirements
Education & Experience
Bachelor’s degree or above, ideally with a background in hospitality, serviced office / business centre, or commercial real estate.
Minimum 4 years’ relevant experience in sales, lead generation, or business development in a client-facing, target-driven environment.
Proven experience in the serviced office / flexible workspace industry in Dubai is required.
Experience working with DMCC and other UAE free zones (company setup, licensing, and flexi-desk requirements) is preferred.
Strong knowledge of the Dubai commercial real estate and office market, including free zone and mainland licensing dynamics.
Skills & Competencies
Proven ability to drive service quality, revenue growth, and cost efficiency.
Excellent problem-solving, communication, negotiation, and strategic planning skills.
Strong organisational skills with the ability to manage multiple prospects and priorities simultaneously.
Professional presence and confidence when engaging senior decision-makers.
Languages
Fluency in English (written and spoken) is required. Arabic preferred.
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