Assistant Facilities Manager

Position: Assistant Facilities Manager

Location: Dubai

Employment Type: Full-Time

Organization Summary

OliOli® (means joy in the Hawaiian language) is a multiple award-winning contemporary childrens museum that opened to rave reviews in 2017. Founded by a group of parents who are passionate about open-ended non-judgmental play, OliOli® entails 8 interactive galleries comprising over 45 hands-on exhibits.

The awesome team at OliOli® comes from over 12 countries including United States, Netherlands, India, Philippines, South Africa, Brazil, Switzerland, Zimbabwe, Latvia, Mexico, and Columbia. Find out more information about OliOli® @ www.olioli.ae or www.instagram.com/olioliuae.

Position Overview

The primary role of the Assistant Facilities Manager is to support the Facilities Manager in ensuring that the Museum, its services, and equipment are presentable, reliable, and operating smoothly to deliver an excellent visitor experience. The Assistant Facilities Manager will assist in managing both hard and soft services, support maintenance of MEP systems, exhibits and building fabric, and help ensure that all safety and regulatory requirements are met. The role includes acting as a deputy Safety Officer, supporting the implementation of health, safety and security measures for all visitors and staff.

KEY DUTIES & RESPONSIBILITIES

Facilities & exhibit management

• Assist in implementing and updating the planned preventive maintenance (PPM) schedule for all assets, including HVAC, electrical, plumbing systems and visitor-facing equipment/exhibits.
• Conduct routine inspections of building, systems and exhibits, reporting issues and following up on timely rectification.
• Coordinate day-to-day maintenance activities with in-house technicians and third-party service providers as directed by the Facilities Manager.
• Support liaison with landlords office and external stakeholders on maintenance and building-related matters.
• Help ensure the overall look and feel of the premises is maintained to the required standard, including cleanliness, signage and visual identity.
• Ensure cleaning consumables and materials used in the facility are safe, non-hazardous to children and appropriate for the surfaces and equipment.
• Assist in managing pest control activities, including scheduling, follow-up and record keeping.
• Support the upkeep, proper functioning and cleanliness of all equipment and exhibits, including routine checks and minor adjustments.
• Assist in procurement, inventory control and replenishment of consumables required for different exhibits/zones.

Safety & security

• Support the Facilities Manager in overseeing the physical safety of visitors, staff and contractors within the premises.
• Assist in monitoring the performance of security staff and implementation of access control measures.
• Help manage building access issues, key control systems and security monitoring tools under the direction of the Facilities Manager.
• Assist in developing, communicating and enforcing opening/closing procedures from a safety and security standpoint.
• Support the implementation of security and emergency procedures (fire, evacuation, medical emergencies) and participate in drills and training.
• Help coordinate first-aid training for staff and ensure first-aid supplies and equipment are maintained.
• Maintain and regularly update risk assessment forms, method statements and other safety-related documentation for activities within the organization.

Events support

• Assist in planning and organizing small temporary events from a facilities and safety perspective.
• Support the project management of event set-ups, including layout, infrastructure, temporary installations and de-rigging.
• Liaise with suppliers and contractors for events as delegated, ensuring adherence to quality, safety, timelines and budget expectations.

Other responsibilities

• Work collaboratively with colleagues and proactively support initiatives that enhance the profile and community role of The Playspace.
• Assist in developing, implementing and communicating policies and procedures related to emergency situations (fire, accidents, etc.).
• Support training and guidance for floor staff to ensure safe operations and visitor well-being.
• Prepare basic reports, logs and documentation related to maintenance, safety and incidents for review by the Facilities Manager.
• Perform other duties and participate in projects as assigned that contribute to the achievement of The Playspaces objectives.

QUALIFICATIONS

• 4 – 5 years of experience in a facilities management or maintenance role, preferably in educational, leisure, hospitality, or family-oriented environments.
• Exposure to health & safety, security or risk management in operational settings.
• Driving license is required.

EDUCATION

• Diploma or bachelors degree in engineering, facilities management, or a related technical field preferred.
• Certificate in Health and Safety is an added advantage.

Skills & competencies

• Empathetic, kind, compassionate and thoughtful, with genuine interest in the well-being of children and families.
• Strong interpersonal and communication skills, with the ability to work effectively with colleagues, vendors and visitors.
• Organized, self-directed and energetic, with a hands-on approach to problem solving.
• Demonstrated ability to work as part of a team and to follow established procedures and standards.
• Basic understanding of MEP systems and building services; willingness to learn and develop further.
• Commitment to safety, attention to detail and a responsible attitude toward childrens environments.
• A joyful outlook and willingness to share positive energy with visitors and team members.

*Role requires working 6 days a week.