Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Assistant Executive Housekeeper you are responsible to assist the Director of Housekeeping in the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as bull; Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy bull; Supervise periodic cleaning tasks and ensure proper records are kept/ inspect rooms and public areas and point out areas for improvement bull; Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office bull; Coordinate repairs and maintenance with Engineering and ensure that proper records are kept for rooms as in a Room History record bull; Determine discards of linen/ towels/ blankets and all other worn out items and recommend new purchases as and when needed bull; Ensure that uniforms are proper and order new uniforms as and when needed bull; Keep an open channel of communication with subordinates and superiors on a daily basis
Education/ Qualifications ExperiencesYou should be a college university degree graduate with at least three years previous management experiences within the Housekeeping Department of a hotel. Technically you will have fluency in both written and spoken English/ whereby additional language skills would be a definite benefit and knowledge of Micros Opera coupled with administration and organizational computer literacy skills are an essential.Knowledge CompetenciesThe ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator/ flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies Understanding the BusinessInfluencing OutcomesPlanning for BusinessTeam BuildingValuing DiversityLeading PeopleAdaptabilityDrive for ResultsCustomer FocusManaging Operations
Job Details
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | http://www.rotana.com | Job Function: | Hospitality & Guest Services |
| Company Industry/ Sector: |
Hospitality Management And Leadership Customer Service And Support Administrative | ||
What We Offer
About the Company
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