Area Manager Operations

Manzil is the leading co-living and transportation platform for blue-collar workers in Saudi Arabia, offering tech-powered, affordable, and dignified housing options at scale. Through our hybrid model, subleasing, building, and a C2B marketplace — we help companies house and move their workers without operational headaches, while unlocking income for landlords and real estate owners.

At Mnzil, we pride ourselves on operational excellence. As an Area Manager, you are the face of our commitment to quality on the ground. You will own the day-to-day execution across your assigned portfolio, ensuring that every check-in is seamless, every room is spotless, and every issue is resolved with speed and precision. This is a high-visibility role that requires a leader who is comfortable on-site and thrives in a fast-paced environment.

• 4+ years of experience in on-ground operations within labor accommodation, worker camps, high-density hospitality, or facilities management.

• Language Proficiency: Fluent in Urdu and English (essential for communicating with both staff and management).

• High-Volume Expertise: Direct experience managing large-scale occupancy movements and room readiness.

• Leadership Grit: Proven ability to manage and motivate blue-collar teams in a demanding, site-based environment.

• Execution Focus: Highly organized with a "no-excuses" approach to hitting deadlines and quality standards.

• Mobility: A willingness to be 100% hands-on and site-based across your assigned area.
  
  

1. Occupancy & Movement Operations:

• Seamless Transitions: Manage end-to-end check-ins, check-outs, and bed allocations.

• Bulk Movements: Coordinate high-volume move-ins and move-outs with corporate clients and internal teams.

• Turnaround Management: Ensure rooms are reset, sanitized, and ready for new residents within our strict turnaround timeframes.
  
  

2. Cleaning & Hygiene Excellence:

• Housekeeping Ownership: Lead daily and deep cleaning operations across rooms and common areas.

• Standards & Schedules: Manage staff rosters, productivity benchmarks, and quality audits to ensure kitchens, toilets, and shared spaces meet Mnzil hygiene standards.

• Sanitation: Direct pest control schedules and ensure rigorous follow-up.
  
  

3. Maintenance & Incident Coordination:

• Rapid Response: Support emergency handling for critical issues (leaks, power outages) and act as the primary onsite responder.

• Proactive Reporting: Identify maintenance needs during daily inspections and track ticket resolution with the Facilities and vendor teams.

• System Support: Facilitate preventive maintenance by ensuring room readiness and site access for technicians.
  
  

4. Asset & Logistics Management:

• Furniture & Assets: Oversee the movement and placement of beds, mattresses, lockers, and appliances.

• Condition Tracking: Monitor asset health and proactively flag needs for replacement, repair, or loss prevention.
  
  

5. Team Leadership & Site Discipline:

• Staff Supervision: Directly manage onsite teams, including cleaners, guards, and junior staff.

• Community Standards: Enforce house rules, schedules, and discipline within the buildings, acting as the first point of escalation for tenant issues or conflicts.
  
  

6. Reporting & Continuous Improvement:

• Operational Control: Maintain daily trackers for occupancy, cleaning status, and open maintenance tickets.

• Process Evolution: Identify bottlenecks on the ground and suggest improvements to boost efficiency and resident satisfaction.