Arabic‑Speaking Travel Sales Consultant 23O25

We are seeking a dynamic and dedicated Arabic-Speaking Travel Sales Consultant to join our vibrant team. As a Travel Sales Consultant, you will be responsible for understanding our clients' travel needs and providing appropriate travel solutions. Working in the fast-paced travel industry, your role will involve offering travel advice, planning itineraries, and assisting customers in booking flights, hotels, and packaged tours. Your fluency in Arabic will allow you to communicate effectively with Arabic-speaking clients, offering them personalized service and ensuring satisfaction. This position offers the opportunity to work with an international team while enhancing your career and providing clients with unforgettable travel experiences.

Responsibilities

• Consult with clients in both English and Arabic to understand their travel preferences and requirements.
• Create customized travel packages tailored to the specific desires and budgets of clients.
• Collaborate with airlines, hotel chains, and tour operators to secure the best deals for customers.
• Provide comprehensive travel information on destinations, culture, and norms to clients.
• Handle booking modifications, cancellations, and any special requests from clients efficiently.
• Maintain up-to-date knowledge of travel industry trends and destination developments.
• Keep clients informed about necessary travel documentation and insurance options available.
• Resolve client complaints and concerns with tact and ensure customer satisfaction.
• Achieve sales targets by promoting new packages and offers to existing customers.
• Coordinate with travel partners to manage group bookings and corporate travels.
• Prepare reports on travel arrangements and client preferences for business insights.
• Participate in promotional activities and travel fairs to boost company visibility and sales.

Requirements

• Excellent verbal and written communication skills in both Arabic and English.
• Proven experience in travel sales or a related customer service role.
• In-depth understanding of world geography and travel destinations.
• Strong organizational skills with the ability to multitask effectively.
• Ability to work flexible hours, including weekends and public holidays.
• Proficient in using reservation systems and travel software platforms.
• High level of customer service orientation and problem-solving abilities.