AR Accountant

Strategy, Policy and Procedure

·     Maintain and enhance all the EPGC Receivable business functions and procedures of debt collection process.

·     Initiate, recommend, implement and enhance Account Receivable, credit control and collection policies and procedures within established guidelines.

·     Maintain the customer master and create the customers as per approval of credit function & as per the policy and procedures

·     Maintain confidentiality of the information related to work to protect the interests and activity of the Company.

Accountant Receivable Duties

·     Supervise the efficient processing of invoices, ensuring accuracy and adherence to billing schedules and terms.

·     Conduct thorough verification of billing details including pricing, quantities, discounts, and taxes to maintain precision in financial records.

·     Collaborate cross-departmentally to promptly resolve any billing discrepancies or issues, ensuring seamless operations.

·     Implement systems to maintain real-time records of receivable accounts and billing activities, optimizing the accounting database for efficiency.

·     Oversee monthly reconciliation of cash accounts, to identify discrepancies and initiate corrective actions through adjusting entries and debtor files.

·     Identify errors made by customer service personnel through precise accounting adjustments, maintaining financial accuracy.

·     Execute comprehensive bank reconciliation processes, meticulously documenting all associated entries for transparency and compliance.

·     Manage the process of returned cheques resulting from postal box subscription renewals, engaging with customers to facilitate payment resolution, and managing relevant entries including refunds and collections.

·     Keep up to date on financial system updates and managerial decisions, implementing necessary adjustments in response to modifications initiated by the financial department or top management.

·     Provide prompt and accurate responses to management inquiries, questions, and reports, demonstrating a high level of professionalism and expertise.

·     Communicate effectively with clients via phone, email, or other channels to confirm receipt of invoices and clarify payment expectations, enhancing customer satisfaction.

·     Follow up with clients to facilitate timely payment of outstanding invoices, addressing queries and concerns promptly to expedite the payment process.

·     Escalate unresolved customer collection issues to the customer or appropriate management level for further action, providing clear documentation and recommendations for resolution.

·     Continuously improve receivable and billing processes, implementing best practices to enhance efficiency, accuracy, and customer service levels.

·     Assisting in the end user testing of improved accounting systems Account receivable, credit control & collection used by team and help diagnose/troubleshoot unexpected issues.

·     Prepare & ensure all the receipts completed on daily basis accurately as per the receivable policy and procedures.

·     Resolves routine questions and problems and refers more complex issues to higher levels.

·     Managing the legal cases through escalating warnings / letters before legal action.

Reports

·     Prepare and generate reports from the system related to account receivable, credit control & collection and perform in account reconciliations with payable & GL and adhoc reports requested from payable & GL and customers’ accounts.

·     Timely completion of financial reports in accordance with predetermined timelines, meeting organizational requirements and deadlines consistently.

·     Analyse receivable trends and metrics to identify areas for improvement and implement corrective actions as needed.

·     Prepare regular reports on billing and receivable activities, including aging analysis, cash flow projections, and collections performance.

Stakeholder Synergy

·     Develop and maintain strong relationships with internal and external stakeholders to ensure high performance.

·     Assist Account Receivable & Credit Control Manager in ensuring effective relationships with client businesses through maintaining an appropriate interface between the Finance, and Clients.

Other Tasks

·     Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager.

Qualifications

Qualifications and Knowledge:

·     Bachelor degree in Accounting, Finance or Economics or equivalent.

Experience:

·     5-6 years of work experience in Account Receivable, Revenue, Credit control and collection.

Job Specific Skills (Technical Competencies):

·     Proficiency in MS Office (Word, Outlook, PowerPoint, and especially Excel)

·     Accounting & Technical Skills

·     Presentation & reporting skills

·     Financial analysis & Reconciliation

·     Process Improvement

·     Ability to plan, priorities and deal with conflicting priorities