Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.
We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion drive innovation and growth, and our exceptional people put the customer at the center of everything we do.
Job Summary
The Application Engineer will provide technical support to consultants, customers, and the sales team by performing equipment selections, preparing technical submittals and quotations, and supporting project execution activities. The role requires strong HVAC technical knowledge, effective communication, and timely response to customer requirements while complying with EH&S and ISO IMS Quality System procedures.
Key Responsibilities
Handle enquiry and quotation processes, including:
Technical selections
Compliance statements
Technical submittals
Consultant comment responses
Quotations in SAP/CRM
AE Actions file updates
Review project enquiries, schedules, and specifications to provide suitable HVAC solutions and product selections.
Ensure all customer enquiries are responded to within assigned KPIs and timelines.
Coordinate with customers regarding Job in Hand (JIH) projects and support BU Manager in assigning Sales Engineers.
Support sales teams with:
Technical guidance
Comparison tables
Product schedules
Selection software outputs
Technical documentation
Maintain regular coordination between Sales, Applications, and Consultant Engineering teams.
Attend customer and consultant meetings/site visits with the sales team when required.
Stay updated with the latest product catalogues, technical bulletins, software, and industry standards.
Ensure consultant comments are addressed promptly to support project approvals.
Maintain knowledge of local and international standards and certifications such as:
EUROVENT
AHRI
LEED
DGNB
DEWA
Prepare monthly reports on pending and completed tasks while ensuring KPI targets are achieved.
Report Turnbacks and Escapes regularly.
Comply with the company Code of Ethics in all professional interactions.
Working Relationships
Internal Stakeholders
Sales Engineers
Product Marketing
Consulting Engineers
Service & Parts Team
External Stakeholders
Factories
Customers / Consultants / Clients
Dealers / Distributors
Regulatory Bodies
Qualifications & Experience
Bachelor’s Degree in Mechanical Engineering or related HVAC field
Minimum 2–3 years of experience in HVAC applications engineering
Strong understanding of:
HVAC fundamentals
Chillers, AHUs, and FCUs
CML Applied Products
Consultant specifications and schedules
Heat load calculations and equipment selections
Technical & Personal Requirements
Proven experience in the UAE market
Strong written and verbal communication skills
Proficiency in:
MS Office & MS Excel
HVAC selection software
AutoCAD
SAP/CRM quotation systems
AC system design
Ability to manage multiple tasks and deadlines effectively
Team player with strong interpersonal skills
Result-oriented and well-organized
Willingness to relocate within the UAE based on business requirements
Our Commitment to You
At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.
We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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