Application And Product Specialist

Job description:

Clinical Product & Applications Specialist – Digital Radiography (Agfa | MEA)

Job Summary

We are looking for a qualified Radiographer to join Agfa Radiology Solutions as a Clinical Product & Applications Specialist – Digital Radiography, supporting the Middle East & Africa (MEA) region.

This hybrid role combines clinical applications expertise with product and solution knowledge, supporting distributors and end customers across pre-sales, installations, clinical training, and workflow optimization for Agfa DR solutions.

The ideal candidate is trilingual (Arabic, French, English), has hands-on experience with Digital Radiography, and is comfortable working across diverse healthcare environments, from advanced tertiary hospitals to developing imaging centers.

Key Responsibilities

Clinical & Applications (Core Role)

• Provide clinical application support for Agfa Digital Radiography solutions, including:
  • Fixed DR rooms
  • Mobile DR systems
  • Retrofit and upgrade projects
• Perform clinical acceptance, system optimization, and workflow configuration after installation.
• Deliver on-site and remote clinical training for radiographers and clinical staff.
• Support customers in image quality optimization, dose management, and exam standardization.
• Act as a clinical escalation point during early system usage and optimization phases.

Product, Solutions & Pre-Sales Support

• Maintain strong knowledge of Agfa DR portfolio, including detectors, generators, acquisition software, and workflow tools.
• Support product demonstrations, clinical evaluations, and proof-of-concepts.
• Participate in pre-sales activities, including:
  • Technical and clinical presentations
  • Tender support (including public tenders and GPOs)
  • Value-based clinical positioning
• Translate clinical workflows into solution designs aligned with Agfa’s value proposition (quality, dose, workflow, reliability).
• Support distributors with product positioning and differentiation versus competitors.

Distributor & Regional Collaboration (MEA Focus)

• Act as a clinical reference for Agfa distributors across MEA.
• Support distributor teams during:
  • Customer meetings
  • System demos
  • Clinical objections and comparisons
• Contribute to regional trainings, workshops, and user meetings.
• Provide structured field feedback to regional and global teams on product performance, customer needs, and market trends.

Required Qualifications

Education & Certification (Mandatory)

• Bachelor’s degree in Radiography / Medical Imaging.
• Certified / licensed radiographer (according to local regulations).

Experience

• Hands-on clinical experience with Digital Radiography (DR).
• Experience working in hospital or imaging center environments.
• Prior experience as an Application Specialist, Clinical Specialist, or Product Specialist is a strong advantage.
• Experience working with vendors or distributors is a plus.

Language Requirements (Mandatory)

• Arabic – fluent
• French – fluent
• English – fluent

(Ability to train, present, and communicate professionally in all three languages is essential for MEA coverage.)

Technical & Professional Skills

• Strong understanding of:
  • X-ray physics
  • Image quality parameters
  • Radiation dose optimization
• Excellent training and presentation skills.
• Comfortable working in multicultural and multi-country environments.
• Strong communication skills with radiographers, radiologists, biomedical engineers, and management.
• Willingness to travel across the MEA region.

Preferred Qualifications

• Experience with Agfa DR systems or similar tier-1 vendors.
• Exposure to PACS / RIS integration.
• Familiarity with public tenders and large healthcare groups.
• Ability to work independently while aligning with regional strategy.