Apple Ukraine And CIS - Kazakhstan Account Manager

Summary
The people here at Apple don’t just create products—they create the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers.

We collaborate with our partners to define opportunities and develop growth plans resulting in delivering a great customer experience and expanded adoption of the Apple ecosystem.

Description
Grow the business with channel partners who distribute and resell Apple products in the region driving towards a sales target.

Establish and lead close working relationship with the senior collaborators of distributors, retail partners & telco operators to develop their sales efficiency and maximise the sales of Apple products to end-users.

Demonstrate a deep understanding of market trends, retail channel and develop comprehensive account plans that both align with our partners’ strategies and expand Apple's footprint.

Understand the market and stores on a deep level, spending time in doors and sharing insights to management.

Act as a professional business personnel to develop and manage a reliable forecast and ensure the disciplined use of Apple sales forecasting tools and processes.

Plan and agree with Channel Partners on quarterly sales, marketing and in-store activities, quarterly/weekly sell-in and sell through targets and hold regular performance and planning reviews with Channel Partners.

Work closely with cross-functional teams on forecasts and influence product supply to meet and exceed sales forecasts/targets.

Analyse opportunities in relevant channels and be able to develop strategies to address issues of coverage or quality executions (or both).

Implement marketing programs online & offline, as prescribed by Apple.

Work with the Apple training team to ensure that the team sales staffs are of the highest standard and quality.

Responsibilities

• You understand there are many moving parts in an organisation. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyse the market and think beyond the short-term.
• You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services. You not only meet our customers’ expectations, but you exceed them.
• Customer and partner needs can often be unique - but, you’re quick on your feet and connect and influence the right people both inside and outside of Apple. As a go to person with leadership, you are trusted and comfortable in tough situations. You can settle disputes, negotiations and own the hard calls with minimal noise. You step up to conflicts and see them as opportunities to shine.
• You are only as strong as the people around you, so you know how to contribute to your team. You enjoy a collaborative environment with open dialogue and debate. You empower your teammates to do their life’s best work. When projects require extra support, you are eager to step up to the plate and bring your knowledge to the table.
• You strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don’t give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.
• You believe that communication is key to Apple’s success. You’re a dreamer and someone who actively talks and listens through endless possibilities—with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognise perspectives, patiently listen to every detail and commit to what is right, in order to move us forward.
• No matter the audience, you are an expert at presenting. And, you’re cool under pressure. You make the complex simple and you command an audience by bringing them along for the journey. You empower others to learn, to be curious and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software and services integrate.
• Apple and third party solutions solve complex business problems in simple and innovative ways. You create competitive and breakthrough strategies that truly shape the future. You do this by asking why and why not, both stripping out what is not essential and identifying what is. By doing so, you are able to see what’s ahead and identify trends that will be critical for growth.
  
  

Minimum Qualifications

• You have experience in consultative selling and developing channel growth strategies with partners. In your experience, you’ve balanced delivering on short-term goals, while building sustainable value for customers and partners and demand for the future.
• You bring years of experience as a Country Manager / Account Manager for a mobile device or HW company. Relevant work experience in strategy consulting, financial institutions or business development is also highly relevant.
• Strong problem solving, analytical skills to identify critical issues, evaluate options and provide recommendations
• Awareness of local channel structure, emerging trends and competitor’s activities in the market. Ability to create and capitalise on opportunities.
• Strong business planning capabilities. Ability to work within and design processes that lead to the development of innovative and commercially driven sales plans.
• Bachelor’s degree or equivalent experience.
• Fluency in English, Kazakh and Russian is required.
  
  

Preferred Qualifications

• The ideal candidate should have strong organisational skills and the ability to thrive in a dynamic environment.
• The ideal candidate should have unwavering tenacity and demonstrate the ability to have great control over the channel.
• We are seeking a candidate with a keen eye for detail, who possesses impeccable attention to detail in all tasks.
• Outstanding verbal and written communication skills and experience presenting to senior level executives
• The ideal candidate should be willing to be in market on a monthly basis.
  
  

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200664448-1319

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