We are seeking a skilled and experienced Cloud SME with a focus on supporting our edge delivery and security platforms, reporting to our lead for this area.
This role will involve proactively and reactively tackling delivery and also security threats, while improving the overall capacity, performance and security posture of our Internet-facing applications.
Responsibilities
Design, implement, and maintain the CDN aspects of application and infrastructure services
Implement best practices for monitoring, alerting, and logging in order to improve the observability maturity of the business. This includes demonstrating and optimize our mean time to acknowledge and resolve alerts.
Participate in incident investigation and forensic analysis of complex application and infrastructure issues
Collaborate with development teams to troubleshoot issues and provide production support
Analyse emerging technologies, features and industry trends, trialing and adopting them as required including showcasing the business benefit of those initiatives
Collaborate with Security SMEs and other senior application architecture stakeholder to implement response, mitigation and prevention strategies at the WAF layer
Review security findings, including but not limited to penetration tests, bug bounty submissions, and live incidents
Participate in on-call rotation, responding to incidents in a timely and effective manner
Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of experience in a related role
Experience with all aspects of Web & API workloads, including their underlying protocols. Additional experience supporting API-focused, native mobile and CMS applications is preferred
Proficiency in managing cloud CDN and WAF services, preferably Akamai
Strong understanding of TCP, DNS, TLS, HTTP and other underpinning technologies
Experience implementing solutions to meet security best practices and related governance standards such as PCI-DSS, OWASP, etc
Experience implementing observable systems, including experience with a variety of APM tools and techniques. Experience with one or more APM platforms is a plus, e.g. New Relic, Dynatrace, Datadog, Azure Monitor, etc.
Proficiency in scripting and automation using tools like Python, Bash, or PowerShell
Proficiency in working with Agile methodologies such as Scrum or Kanban
IT Services and IT Consulting and Business Consulting and Services
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