Job Summary
Be self-directed and proactive in providing support to the CEO office in all aspects of running the UAE franchise and take on all necessary tasks as allocated by the CEO Office. Operate with a high degree of trust and confidentiality on all CEO Office duties and when dealing with all senior stakeholders
Key Responsibilities
Strategy
- Assist in developing and driving the delivery of an integrated strategy for all businesses in the UAE. Support the CEO Office to drive the development and execution of overall country strategy and direction, ensure alignment with the Region as well as the Group.
Business
Work with the CEO Office and the Country Management Team (CMT) to:
- Drive delivery of the country priorities and strategy and the country plan, country scorecard, overall budget, financial and other performance targets
- Facilitate an integrated “One Bank” approach across the business and support functions
- Ensure the country infrastructure is in place to support the business growth (people, facilities, technology and processes), working with the CEO Office to recommend resource allocation
- Ensure appropriate prioritisation of issues around risk, control, investment, people, projects and change management within the country
Processes
- Support People Leader in all CEO office processes, including those related to the role of Crisis Management Co-ordinator, OCIR Country Co-ordinator, strategy and overall governance of the business.
People and Talent
- Support the CEO Office in developing and embedding a high-performance culture across all businesses in the UAE.
- Champion and act as role model of the Group’s Stands, values and culture.
Risk Management
- Attend all Country Risk Governance meetings and assist the CEO Office in providing oversight of all risk matters in country, working alongside the risk owners to drive resolution of any material shortcomings.
- Represent the CEO Office at various forums on request.
- Assist in working with CMT members and other key stakeholders (Country/Region/Group) to reinforce an effective control environment and assist in resolving material country issues that are cross-business and/or cross-functional in nature.
Governance
- Assist to ensure that the highest standards of governance are adopted across each of the Bank’s operations in the UAE and co-ordinate with the CMT to ensure consistent practices are adopted across businesses where appropriate. Implement and maintain structures to support effective corporate governance in the country
- Assist in oversight of the governance of projects and strategic and governance initiatives impacting the country; holding the business and infrastructure teams accountable for project delivery and ensuring alignment to Group standards; challenging the Group and Region when necessary
- Assist in setting the CMT agenda and ensuring effectiveness of the CMT and that all governance is adhered to (minutes, agenda and attendance).
- Assist in the fulfilment of all committee updates, management updates and reports from the UAE to both Regional and Group stakeholders, including to Group Committees, Board updates and Regional meetings, including but not limited to: AME RMT, AME Key Market Review, Middle East CEO VC and Regional Capital & Liquidity Meetings.
- Understand and balance, the Group’s objectives and the expectations of both the home (FCA/PRA) and host regulators in the UAE, including CBUAE, DFSA, FSRA and ESCA.
- Follow up on matters and issues on behalf of the CEO Office; manage closure of action items; ensure no overdue action items.
- Act as a prime contact point and coordinator for CEO Office initiatives.
- Assist CEO Office in responding to and proactively addressing issues as they arise, without the need to refer to the CEO.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- CEO Office, UAE, Middle East & Pakistan
- Head of CEO Office, UAE, Middle East & Pakistan
- UAE CMT
- DIFC Management Team
- ADGM Management Team
- Government officials / regulators
Skills And Experience
Qualifications
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.