The role is responsible for shaping and driving the organisation’s Artificial Intelligence (AI) and automation strategy. The role combines strategic leadership with practical delivery oversight, managing a small specialist team focused on machine learning solutions and automation opportunities. The role focuses on identifying high-value AI opportunities, aligning AI initiatives with business priorities, and ensuring the organisation adopts AI in a responsible, scalable, and outcome-driven way, while enabling innovation and operational efficiency across the organisation.
Key Accountabilities
Provide strategic direction and technical oversight to the ML and Automation engineers for AI model development, automation and intelligent workflows.
Define and maintain the AI and automation strategy aligned with business and technology goals.
Develop a prioritised pipeline of AI and automation initiatives, working closely with IT Portfolio Manager, that support productivity and decision-making improvement and innovation.
Provide thought leadership on emerging AI trends, technologies and industry best practice.
Shape the roadmap for AI adoption, ensuring solutions are scalable, secure and maintainable in collaboration with DevOps, data engineering and architecture teams.
Promote best practices in MLOps, automation lifecycle management, and continuous improvement.
Work with IT Business Partners and business stakeholders to identify opportunities for AI-driven insights, automation and optimisation.
Develop and implement an AI governance framework, policies and risk management practices.
Promote responsible, ethical, and transparent use of AI across the organisation
Drive AI literacy and awareness across the business, supporting training and enablement initiatives to embed AI into everyday workflows.
Qualifications, Experience, Knowledge & Skills
Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence or related discipline, including relevant certifications
Strong understanding of AI, machine learning, advanced analytics and automation technologies.
Proven experience leading AI initiatives in enterprise environments.
Demonstrated experience managing or leading technical teams delivering AI or data-driven solutions.
Familiarity with modern data architectures, cloud platforms, and DevOps/MLOps practices.
Ability to translate business challenges into AI-driven solutions and measurable outcomes.
Strategic thinker with a strong delivery mindset.
Collaborative leader comfortable working across multidisciplinary teams.
Innovative and forward-looking with a pragmatic approach to technology adoption.
Strong communicator able to bridge business and technical perspectives.
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