AI Product Expert For Utilities

We help the world run better

At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging – but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

As AI Product Expert for Utilities you will work with customers, identify high‑impact AI use cases in their SAP landscape, and build end‑to‑end solutions in close collaboration with multiple roles at SAP within product & engineering and customer services & delivery.

You Will

• Work directly with Utilities customers in KSA to discover, prioritize, and frame AI use cases on top of S/4HANA and SAP BTP.
• Design and implement end‑to‑end AI solutions: data pipelines from SAP, model selection/integration (SAP Business AI / BTP services), and UI/process integration.
• Run agile cycles (PoC → pilot → production), gather user feedback, and drive adoption in real business processes.
• Act as the “bridge” between Riyadh Lab customers and global SAP Product & Engineering, feeding requirements, gaps, and patterns into the roadmap.
• Produce reusable accelerators (reference architectures, templates, best practices) that can be scaled across KSA and the region.
  
  

Core Responsibilities / Expectations

You are able to translate business challenges into clear technical designs and deliver end‑to‑end, production‑ready solutions. You are confident working directly with customers, leading discovery sessions, delivering demos, and explaining technical trade‑offs in business terms. You are comfortable operating in a forward‑deployed role, taking ownership, collaborating closely with global teams, and staying motivated by creating real, measurable impact for customers. Experience working with local customers and partners is a plus.

• Strong software engineering background (e.g., Python/Java/TypeScript) plus hands‑on experience with SAP BTP, integrations, and at least one major SAP domain (finance, supply chain, HR, public sector).
• Solid grounding in data and AI/ML concepts (data modelling, APIs, common AI patterns such as forecasting, classification, copilots/assistants).
• End to End process knowledge of fundamental Utilities processes such as Meter to Cash or Quote to Cash.
• Knowledge of the utilities market, its evolution, industry-specific challenges and SAP’s industry portfolio
• Confident in customer‑facing work and partner-facing work : discovery workshops, demos, handling challenging stakeholders, and explaining technical trade‑offs in business language.
• Comfortable operating like a “forward‑deployed” engineer: high ownership, ambiguity‑tolerant, collaborative with global teams, and motivated by real impact at customers.
  
  

Meet Your Team

You will be part of a growing AI and industry expert team dedicated to serving customers across the Kingdom of United Arab Emirates. We are building a collaborative, high impact environment that brings together deep AI expertise, strong industry knowledge, and regional understanding to help customers innovate, transform, and lead in their markets.

This team thrives working together on fast-paced projects to turn complex business challenges into practical, scalable solutions. You will find an environment that values curiosity, ownership, and continuous learning, where new ideas are encouraged and real world impact matters.

This is a place for people who enjoy building something new. You will thrive here if you are customer centric, motivated by meaningful outcomes, and comfortable navigating fast evolving AI landscape.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 450278 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

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