Agent Ticketing

( 18853 )

Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.

With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.

About The Role

Do you enjoy working in a fast paced, busy and energetic environment? Do you like to greet guests with a warm and welcoming smile? Then we are waiting for you to apply for the position of an Agent, Aquaventure Ticketing today!

As a Ticketing Agent, you will enjoy dealing with a variety of guests, representing Aquaventure as the first point of contact and delivering high standards of customer service to individual guests and groups. You will be responsible for all cash and credit card transactions for ticket sales, whilst providing a friendly and informative service about the resort and waterpark. Ticketing Agents will also monitor guests entering and exiting the ticketing plaza, maintaining a clean and safe environment at all times and ensuring all guests are carrying their wristbands.

About You

You will have prior experience working under pressure within a fast paced environment, with the ability to handle a high volume of transactions for ticket sales. You will be customer service focused, friendly with a willingness to assist guests with queries at all times. To be successful in this role, you will need previous experience handling cash and card payments as well as be comfortable working with various softwares. And dont forget that warm and welcoming smile!

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.